This Business Is Not BBB Accredited


(781) 393-9300


45 years in business
1 Cabot Rd
Medford, MA 02155-5117
Fax Numbers
  • (781) 395-6706
Additional Phone Numbers
  • (781) 306-3479
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 10/21/1985
Business Started: 01/01/1972
Business Incorporated: 01/01/1972 in MA
Type of Entity
Business Management
  • Mr. Brian Rossi, Manager
  • Mr. Sidney Wolk, President
Business Category
  • Road Service - Automotive
  • NAICS: Motor Vehicle Towing

Alternate Business Names
  • Drivers Elite
  • Cross Country Motor Club, Inc.
  • Infiniti Roadside Assistance
  • Volvo On-Call Advantage
  • Discover Drivers Premier
  • Drivers Premier
  • Kia / Hyundai/Nissan Roadside Assistance
  • Volkswagen Roadside Assistance
  • CCM Roadside Services
  • Audi Roadside Assistance

Number of Employees: 


Advertising Review

On 03/04/2014 BBB wrote to Agero and asked the business to substantiate the following advertising claims on

We are the leading provider of vehicle safety and security services.

BBB found that these claims were in violation of the BBB Code of Advertising. As of 5/12/14 the business has failed to voluntarily substantiate these claims.


Agero is a Roadside Assistance network offering consumers towing service, lockout service, tire changes, and electric vehicle charging. They also offer a  Claims Management service and on-the-scene assistance for insurance carriers. 

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.




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