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Find a Location

America's Test Kitchen, LP. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmerica's Test Kitchen, LP.

    Publishers Periodical
    BBB accredited business

    Current Alerts For This Business

    Special Notice:
    This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

    At-a-glance

    Customer Reviews

    4.72/5stars

    Average of 174 Customer Reviews

    Customer Complaints

    53 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/13/2022

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    America's Test Kitchen is a publishing company for Cook's Illustrated and Cook's Country.  ATK also has 3 premium website memberships: CooksIllustrated.com, CooksCountry.com and AmericasTestKitchen.com.

    Products & Services

    Cook Books, Apparel, Digital Memberships, Magazines, Subscription Boxes, Online Cooking Classes, Kitchen Equipment, cookbooks

    Business Details

    Location of This Business
    21 Drydock Ave Ste 210, Boston, MA 02210-2384
    BBB File Opened:
    3/21/2005
    Years in Business:
    34
    Business Started:
    10/3/1989
    Accredited Since:
    1/13/2022
    Number of Employees:
    237
    Alternate Business Name
    • Cook's Illustrated
    • Cook's Country
    • Cook's Country Magazine
    • Cook's Country TV
    • ATK Kids
    • Cooking School
    • Cook's Science
    Business Management
    • Mr. Jack Bishop, Chief Creative Officer
    • Mr. Fran Middleton, Chief Digital Officer
    • Ms. Jackie Ford, CFO
    • Ms. Colleen Zelina, Senior Vice President Human Rescouces
    • Ms. Sara Domville, Chief Revenue Officer
    • Mr. Timothy Quinn, Manager of Customer Support
    • Mr. Brian Franklin, PR & Communications Director
    Contact Information

    Principal

    • Ms. Jackie Ford, CFO
    • Mr. Timothy Quinn, Manager of Customer Support

    Customer Contact

    • Mr. Timothy Quinn, Manager of Customer Support
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    53 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I have attempted to unsubscribe from America's Test Kitchen emails in every way possible. I unsubscribe on their website. I use the Gmail feature to unsubscribe from their emails. None of it works. I continue to receive unwanted promotional and marketing emails from America's Test Kitchen. I unsubscribe from promotional emails all the time. I'm very familiar with the process. It is not a user error. I believe they are violating FTC guidelines and the Telephone Consumer Protection Act by continuing to send me emails when I have tried to opt out multiple times!
    Read More

    Customer Reviews

    174 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ute V

    5 stars

    04/16/2024

    There was a problem with my magazine subscription, which was quickly resolved. ***********************, the customer support representative, was polite, knowledgeable, and friendly. A+ for America's Test Kitchen and their team!

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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