This Business Is Not BBB Accredited

Boston Common Press

Boston Common Press

(800) 611-0760

Boston Common Press

24 years in business
17 Station St
Brookline, MA 02445-7995
Fax Numbers
  • (617) 232-1572
Additional Phone Numbers
  • (617) 232-1000
Additional Email Addresses
  • customerservice@americastestkitchen.com
BBB File Opened: 03/21/2005
Business Started: 01/01/1993
Business Incorporated: 01/01/1993 in MA
Type of Entity
Corporation
Business Category
  • Publishers - Periodical
  • NAICS: Periodical Publishers

Additional Information
  • BBB contacted the business on 1/6/2015 and 1/16/2015 requesting information regarding ownership, operations, and copies of printed literature and contracts.  Though the business did respond to BBB on 2/13/2015, as of 2/25/2015 the business did n...
  • BBB contacted the business on 1/6/2015 and 1/16/2015 requesting information regarding ownership, operations, and copies of printed literature and contracts.  Though the business did respond to BBB on 2/13/2015, as of 2/25/2015 the business did not provide the requested information or materials.

Alternate Business Names
  • Cook's Illustrated
  • America's Test Kitchen
  • Cook's Country Magazine
  • Cook's Country TV
Number of Employees: 
175

C+

Pattern of Complaint

According to BBB files this business has a pattern of complaints concerning the delivery of unsolicited publications along with invoices demanding payment.  Consumers who sign up for a “free” trial online subscription or class are claim that they are not sufficiently notified that acceptance of the free trial automatically opts them into a recurring billing situation. Consumers state there is no easy way to cancel the recurring billing.  Consumer... Read More

Overview

Boston Common Press is a publishing company for two magazines. The magazines are Cook's Illustrated and Cook's Country. BCP also have 3 premium website memberships, Cooksillustrated.com, Cookscountry.com and Americastestkitchen.com

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Boston Common Press include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Boston Common Press

THIS BUSINESS IS NOT BBB ACCREDITED

Boston Common Press

Customer Review Rating:

100%

Composite Score: