BBB Accredited Business Profile

Pingo

(888) 878-8838

Pingo

21 years in business
10 Maguire Rd
Bldg 3
Lexington, MA 02421-3110
Fax Numbers
  • (781) 430-7300
Additional Email Addresses
  • contact@pingo.com
Additional Website Addresses
BBB File Opened: 12/23/2004
Business Started: 08/02/1996
Business Incorporated: 08/02/1996 in DE
Type of Entity
Corporation
Business Management
  • Mr. Les Stevens, Manager
  • Mr. Dhaval Jhaveri, Business Manager
  • Mr. Edmond Romulus, Manager
Business Category
  • Pre-Paid Phone Card
  • Mobile Phone Service
  • Long Distance Phone Service

Products & Services
Pingo Premium Plan - Calling Plan with NO monthly plan fee, Pingo Platinum Plan - Calling Plan with good rates with a low $0.98/month fee, Pingo Diamond Plan - Calling Plan with competitive rates with a $1.98/month fee, Pingo Mega Plan - Calling Plan with super-low rates with a $2.98/month fee
Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • iBasis, Inc.
Number of Employees: 
7
Refund & Exchange Policy: 
Pingo will refund 100% of you purchase less any promotional amounts for new customers requesting their accounts be closed. Existing customers will be refunded 100% of their available balance to their original method of payment, unless most recent payment transaction is greater than 90 days old. In such case, customers will be issued a paper check for the balance, within 2 - 4 weeks of the date of account closure. All account closure request must be made either in writing or by contacting our customer service department at  1-888-878-8838. 
BBB accredited business

A+

Overview

Pingo specializes in the sale of prepaid international calling services. There is no recurring commitment and your balance is carried forward every month. Customer can choose when and how to add funds to their accounts.

Terms and Conditions

Frequently Asked Questions

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 8:00 AM-6:00 PM
T: 8:00 AM-6:00 PM
W: 8:00 AM-6:00 PM
Th: 8:00 AM-6:00 PM
F: 8:00 AM-6:00 PM
S: Closed
Su: Closed

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Pingo

Pingo

BBB ACCREDITATION SINCE 05/30/2013

Customer Review Rating:

80%
20%

Composite Score: