Business ProfileforAddario's Services

I found Addarios on the Internet. Based on their website and other reviews, I contacted them to install a new heater in my home. ****************** Came to my home to make the arrangements. He was kind and professional. I moved forward with the install. Everything was great until the installer asked me for money before he even turned on the new heater to see if it worked. I told him payment would be made later when the job was complete. Upon turning on the heater, there was a problem with it and it didnt work. ***** asked me for the second payment which I was reluctant to give. I gave it to him. I didnt have heat overnight and into the next day. It was cold. Throughout the entire ordeal the bosses kept asking the technicians if I paid. The next day, a technician arrived late and was able to fix the problem with the new heater. Immediately, he asked me for the last of the three payments and I declined until the next day, as I wanted to be very sure that the heater was going to work. The technician had his boss on the phone pressing me for the money. As far as I am concerned there should NOT have been any discussion about payment until the job was complete and I was satisfied. I believe that ******************************* should take some customer service training. I felt like I wasnt being treated fairly and that they didnt trust me for the payment. I believe that I deserve an apology from *******************************. I will never recommend this company to anyone given my experience. It is shameful.