BBB Accredited Business Profile

Roger's Piano

Roger's Piano

(508) 545-0766

Roger's Piano

38 years in business
12 Worcester Street
Natick, MA 01760
Additional Phone Numbers
  • (508) 545-0385
Additional Email Addresses
BBB File Opened: 01/07/2005
Business Started: 02/01/1980
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Roger Shaffer, Owner
  • Ms. Carol Wu, Co-Owner
Business Category
  • Piano
  • Piano Parts
  • Piano Tuners
  • Piano Restoration

Products & Services
Acoustic pianos, Digital pianos including Clavinova, Hybrid pianos, Player pianos including Disklavier, Benches, Piano lamps, Caster cups, Piano cleaning products
Number of Employees: 
Methods of Payment
  • Cash
  • Check
Refund & Exchange Policy: 
Business States:All sales final. Exchange allowed within 30 days - freight and price differences will apply.
BBB accredited business



Roger's Piano specializes in the sale and services of new and used pianos including grand, baby grand, upright, player, hybrid and digital pianos. In addition, the piano dealer also offers repairing, refinishing and piano tuning services.

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 10:00 AM-6:00 PM
T: 10:00 AM-6:00 PM
W: 10:00 AM-6:00 PM
Th: 10:00 AM-6:00 PM
F: 10:00 AM-6:00 PM
S: 11:00 AM-6:00 PM
Su: 12:00 PM-5:00 PM
Monday through Friday - by appointment or by chance.
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Roger's Piano

Roger's Piano


Customer Review Rating:

This business has no complaints filed

Composite Score: