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Find a Location

American Meadows, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmerican Meadows, Inc.

    Online Shopping
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.47/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/20/2015

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    American Meadows Inc. specializes in retail and e-commerce gardening and supply sales and consultation. The business services include but are not limited to, online ordering, consultation and inspiration, shipping service, gift certificates, blog, newsletters, and more.

    Products & Services

    Wildflower Seeds, Flower Bulbs, Vegetable Seeds, Gardening Gifts, Perennial Plants, Flower Seed Packets, Custom Seed Packets

    Business Details

    Location of This Business
    2438 Shelburne Rd, Shelburne, VT 05482-6839
    BBB File Opened:
    1/1/1981
    Years in Business:
    43
    Business Started:
    1/1/1981
    Date of New Ownership:
    12/24/2008
    Business Incorporated:
    12/24/2008
    Accredited Since:
    3/20/2015
    Type of Entity:
    Corporation
    Number of Employees:
    15
    Related Businesses
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Michael Lizotte, Partner
    • Mr. Ethan Platt, President
    • Ms. Tabar Gifford, Manager of Customer Relations
    Contact Information

    Principal

    • Mr. Ethan Platt, President
    • Ms. Tabar Gifford, Manager of Customer Relations

    Customer Contact

    • Mr. Michael Lizotte, Partner
    • Mr. Ethan Platt, President
    • Ms. Tabar Gifford, Manager of Customer Relations
    Additional Contact Information

    Fax Numbers

    • (802) 951-9089
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/08/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    Today 2/8/2024 I attempted to purchase 1 lb of wildflower seeds for $9.71 as advertised on their website. When this item was added to cart for checkout the price more than doubled. I reached out to customer service through the provided chat option. The first representative agreed that they could see the listed price and product quantity but had the same issue when added to cart. They spoke with a manager and said it was some sort of glitch and this was the price for 1/4lb. The prices shown on the site show the specific quantity/ weight they are for. The manager then enter the chat after I asked if they would honor the clearly advertised price and he refused. I feel like this is bad business and that this product was falsely advertised
    Read More

    Customer Reviews

    17 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pei H

    1 star

    04/15/2024

    I have ordered plants and bulbs from different online websites. American Meadows **** is so far the worst company I have used. I ordered some perennials from this company. They shipped the plants without any protection. When I received the package, all the plants were outside the containers with the roots being exposed to the air, and the leaves wilted. I tried to save them by planting them into the planter right away. Unfortunately, they are dead. I tried to call customer service, and have been waiting for 40 min, but no one answered the phone. I have been trying to call them three times, but no one answered the phone. Stay away from this company if you want to get healthy plants!

    American Meadows, Inc. Response

    04/16/2024

    Hi ***,

    Thank you for taking the time to share your experience, we appreciate you bringing this to our attention. Our apologies you've had difficulty reaching us by phone, we see you were able to contact us by email and we've honored our guarantee for you. Your replacement order is set up and will be on the way shortly. Thank you for allowing us the opportunity to make this right. We appreciate your continued support and honest feedback. 

    Please do let us know if there is anything else we can do to assist you. 

    Kind Regards, 

    ********************* - President 

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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