BBB Accredited Business Profile

Business Surplus, Inc.

Business Surplus, Inc.

(401) 861-0662

Business Surplus, Inc.

28 years in business
204 Hartford Avenue
Providence, RI 02909-3413
Fax Numbers
  • (401) 861-0664
Additional Phone Numbers
  • (800) 422-1702
Additional Email Addresses
BBB File Opened: 01/20/2009
Business Started: 01/01/1989
Business Incorporated: 12/20/1991 in RI
Type of Entity
Business Management
  • Ms. Sue DeFedele, Vice President
  • Mr. Rick DeFedele, President
Business Category
  • Office Furniture & Equipment
  • Store Fixtures
  • NAICS: Office Equipment Merchant Wholesalers
  • Restaurant Equipment & Supplies

Service Area
We service the following area(s): Connecticut, Massachusetts, Rhode Island
Alternate Business Names
  • BSI Store Fixtures
Number of Employees: 
Methods of Payment
  • Cash
  • Check
Refund & Exchange Policy: 

Per business website: 

"Defective new merchandise may be returned for replacement within 10 days of purchase. Please call 800-422-1702 for return authorization within 10 days of receipt of item.
Returns must be made in their original condition. A copy of your receipt is required at the time of the return for in store returns. Used/surplus items are non-returnable."

BBB accredited business



Business Surplus, Inc. offers new and used store fixtures, used office furniture and used restaurant equipment. Store Fixtures include slatwall, gridwall, clothing racks, showcases, mannequins, etc.  The company states some purchases may also be made on-line at website.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 8:30 AM-5:00 PM
T: 8:30 AM-5:00 PM
W: 8:30 AM-5:00 PM
Th: 8:30 AM-5:00 PM
F: 8:30 AM-5:00 PM
S: 10:00 AM-2:00 PM
Su: Closed
Closed on Saturdays July and August
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Business Surplus, Inc.

Business Surplus, Inc.


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