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Find a Location

Danvers Motor Company, Inc. has 1 locations, listed below.

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    Business ProfileforDanvers Motor Company, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/11/1980

    Years in Business: 91

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Danvers Motor Company, Inc., doing business as Danvers Ford, sells, rents and leases new and used vehicles. The company also offers automobile repair services, parts, and auto body work. 

    Business Details

    Location of This Business
    106 Sylvan St, Danvers, MA 01923-3699
    BBB File Opened:
    12/11/1980
    Years in Business:
    91
    Business Started:
    1/1/1933
    Business Incorporated:
    5/10/1933
    Accredited Since:
    12/11/1980
    Type of Entity:
    Corporation
    Number of Employees:
    40
    Alternate Business Name
    • Danvers Ford
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:30 PM
    T:
    9:00 AM - 8:30 PM
    W:
    9:00 AM - 8:30 PM
    Th:
    9:00 AM - 8:30 PM
    F:
    9:00 AM - 8:30 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. William Guinee, General Manager
    • Mr. Kevin J Guinee, President
    Contact Information

    Principal

    • Mr. William Guinee, General Manager

    Customer Contact

    • Mr. William Guinee, General Manager
    • Mr. Kevin J Guinee, President
    Additional Contact Information

    Fax Numbers

    • (978) 750-8151
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 7/17/23 my car towed to Danvers Motor.On 8/4/23 they took a look and told me pumps between the coolest and engine oil crossed. ******* to fix. On 8/423 I called in 2 payments ******* and *******. I was renting a car at the time from hertz. As my son has many doctor appoints having td1 and eoe. I went in to ask of my car engine was in and I was told it was. I saw a car rental place inside here and rented a car (I was hoping for a discount) I paid 450 on 4/20/23 and 450 on 8/24/24 returned that car, on 9/30/23 I paid 900 to aplus. **** found addition issues and said it would be *******. I went to pay and they are telling me I need to pay *******. My car is a 2016 with ******* miles. I have the *******, they told me sorry you owe *******. Why when I was waiting for them to even look at it. The car was in perfect condition. They came and stole the car from my drive way. I have no email, no letter from aplus about the car. I thought really it was at that point a ccursory car. If I owe******* dollars why would I have not been pulled over. They may have called me but, but my mom passed in July and my 22 day old grandson died in August. I'm not using this as an excuse. But I was kind with them. I've paid . They are unkind people. When they took the car they did not even knock on the door. This is outrageous. They just want to keep my car. That's how I feel.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dan S

    1 star

    03/01/2024

    My truck has been back multiple times. The last update was we cant figure out what is wrong with it. I bought the truck in January and it has spent more time being repaired than days I have driven it almost. The check engine light turned on the day after I bought it. Now after multiple repair attempts the issues got so bad that the tow truck driver couldnt even get it in neutral to get it on the tow truck. Avoid here at all costs.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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