This Business Is Not BBB Accredited

Excellent Moving & Storage

Excellent Moving & Storage

(617) 926-2008

Excellent Moving & Storage

10 Bridge St
Watertown, MA 02472-4811
Additional Email Addresses
  • sales@excellentmoving.com
BBB File Opened: 07/07/2006
Business Started: 01/04/2000
Type of Entity
Sole Proprietorship
Business Management
  • Ms. Ori Twito, CEO
  • Mr. David Nir, President
Business Category
  • Movers
  • Boxes - Corrugated & Fiber
  • NAICS: Used Household and Office Goods Moving
  • Storage Units - Household & Commercial

Additional Information
  • BBB contacted the business via US mail on 1/6/2015 and 1/16/2015.  Mail was not returned.  BBB also emailed the business on 2/17/2015.  As of 2/24/2015, the business has not responded to BBB’s request regarding ownership, operati...
  • BBB contacted the business via US mail on 1/6/2015 and 1/16/2015.  Mail was not returned.  BBB also emailed the business on 2/17/2015.  As of 2/24/2015, the business has not responded to BBB’s request regarding ownership, operations, and copies of printed literature and contracts.

Products & Services
Boxes of all sizes, Bubble wrap, Wrapping paper, Mattress cover, Shrink wrapp
Service Area
MASSACHUSETTS
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
24
Refund & Exchange Policy: 
The business states they offer a 25% refund on boxes that you purchase from us and when you return them to our company in a reusable condition.

NR

Misuse of BBB Name and/or Logo

On 08/19/2015 BBB wrote to Excellent Moving & Storage and asked the business to substantiate the following advertising claims:

use of Accredited Business sticker by non accredited business on company trucks 

BBB found that these claims were in violation of the BBB Code of Advertising regarding use of logo. As of 9/24/15 the business has failed to respond to BBB.

Pattern of Complaint

According to BBB files this business has a pattern of complaints concerning inaccurate quotes of total costs and time frame of moving. Consumers state that the business gives a quote for a certain time period the move will take to complete, however the during the move, workers seem to work slowly on purpose and this extends the time period of the move resulting in charges nearly double the original quote from the business.  BBB complaints reflect Read More

Out of Business

According to information in BBB files, it appears that this business is no longer in business.

Overview

Excellent Moving & Storage, Inc. specializes in moving services within Massachusetts and from Massachusetts to all over the country. The company also offers packing services and, state of the art storage facility and packaging materials. The business states delivery is free of charge.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because BBB has information indicating it is out of business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Excellent Moving & Storage

THIS BUSINESS IS NOT BBB ACCREDITED

Excellent Moving & Storage

Customer Review Rating:

100%