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      Country
          Country

          Find a Location

          Embrace Home Loans, Inc. has 56 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforEmbrace Home Loans, Inc.

            Mortgage Banker
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            4.82/5stars

            Average of 185 Customer Reviews

            Customer Complaints

            8 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/11/2009

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            For over 30 years, Embrace Home Loans has been assisting consumers in achieving their homeownership goals and managing their finances. Operating in 46 states nationally, with over 600 employees committed to customer experience, Embrace Home Loans offers a full menu of Mortgage Programs for consumers who wish to purchase a new home, refinance an existing mortgage or consolidate high-interest debt.

            Products & Services

            Residential Mortgage Loans , Residential Mortgage Loans First and Second Liens, Residential Mortgage Purchase Loans, Residential Mortgage Refinance Loans, Residential Mortgage Second Lien Loans, FHA, USDA, VA

            Business Details

            This is a multi-location business.

            Find a Location

            Embrace Home Loans, Inc. has 56 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              10/1/1983
              Years in Business:
              40
              Business Started:
              5/1/1983
              Business Incorporated:
              5/13/1983
              Accredited Since:
              8/11/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 87000213LL for this business, issued by Rhode Island Department of Business Regulation

              These agencies may include:

              Rhode Island Department of Business Regulation

              1511 Pontiac Avenue

              Cranston RI 02920

              http://www.dbr.state.ri.us/divisions/banking/

              BBB records show a license number of 90000214LB for this business, issued by Rhode Island Department of Business Regulation

              These agencies may include:

              Rhode Island Department of Business Regulation

              1511 Pontiac Avenue

              Cranston RI 02920

              http://www.dbr.state.ri.us/divisions/banking/

              Type of Entity:
              Corporation
              Number of Employees:
              675
              Alternate Business Name
              • Advanced Financial Services
              • AFS Financial
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              9:00 AM - 3:00 PM
              Su:
              Closed
              Business Management
              • Mr. Peter Microulis, Vice President
              Contact Information

              Principal

              • Mr. Peter Microulis, Vice President

              Customer Contact

              • Mr. Peter Microulis, Vice President
              Additional Contact Information

              Fax Numbers

              • (401) 851-5560
                Other Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/13/2023

              Complaint Type:
              Advertising/Sales Issues
              Status:
              Answered
              Embrace Home Loans has been absolutely horrible to work with. They strung us along for weeks (we are the seller of a home, the buyer was a client of Embrace). The lender working with our buyer, and subsequently us, lied to us consistently, stating things were taken care of when they weren't, coming up with excuses as to why we couldn't close. He yelled at us for asking questions and expecting answers. They weren't satisfied with any paperwork that was given to them from the buyer, even though it had exactly what they were asking for; constantly coming up with more reasons to keep putting us off. Buying/selling a home is one of the most stressful experiences out there, and Embrace increased that stress by 100 times. They finally denied their loan after weeks of "we are working on it," even after our buyers had received approval and the CD had been sent out. We spoke with upper management, who were not helpful, and made the same excuses *************** did. Absolutely horrible experience that has caused heartache, stress, frustration, and anger, when none of that was necessary.
              Read More

              Customer Reviews

              185 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              David D.

              02/14/2023

              Good Job, Great services . I am so Happy to find ******************* ( Embrace Loan ) you help me lot to get this House ??. Proud of you. I recommend all my friends to reach you as soon as possible. Thank you so much. ***********************

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              BBB Reports On

              BBB reports on known marketplace practices.

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