This Business Is Not BBB Accredited



(800) 994-0015


14 years in business
225 Cedar Hill Street Suite 200
Marlborough, MA 01752-5900
Additional Phone Numbers
  • (508) 263-0733
Additional Email Addresses
BBB File Opened: 03/28/2013
Business Started: 12/31/2002
Business Incorporated: 12/31/2002 in MA
Type of Entity
Business Management
  • Mr. James Merrill, CEO
  • Mr. Carlos N Wanzeler, Director
Contact Information
  • Principal: Mr. James Merrill, CEO
  • Principal: Mr. Carlos N Wanzeler, Director
Business Category
  • Marketing Programs & Services
  • NAICS: Marketing Consulting Services

Alternate Business Names
  • TelexFREE Inc.
Number of Employees: 
Methods of Payment
  • Visa
    American Express
    Direct deposit
    ACH payment
Refund & Exchange Policy: 
The business states 30 days no questions asked for unconsumed products.


Government Action

Massachusetts Secretary of State vs. TelexFREE
The following describes a pending government action that has been formally brought by a government agency but has not y... Read More

Government Action

US Securities and Exchange Commission vs. TelexFREE

The following describes a pending government action that has been formally brought by a government agency but has... Read More

Government Action

California Commissioner of Business Oversight vs. TelexFREE

The following describes a government action that has been resolved by either a settlement or a decision by... Read More


TelexFREE sells International VOIP communication packages. Call unlimited to 40 Countries connect to cell phones as well as landlines.  Video & Voice Calling for free on net, conference with our instant message service and voice on a private encrypted channel.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for TelexFREE include:

  • Failure to respond to 12 complaint(s) filed against business
  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Massachusetts Secretary of the Commonwealth
One Ashburton Place, Room 1611
Boston MA 02108
Phone Number: 617-727-7030
Fax Number: (617) 742-4528




Customer Review Rating:


Composite Score:

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