BBB Accredited Business Profile

Action Lock & Key Inc.

Action Lock & Key Inc.

(781) 229-9992

Action Lock & Key Inc.

31 years in business
17 Cambridge Street
Burlington, MA 01803-4601
Fax Numbers
  • (781) 229-1639
Additional Email Addresses
  • support@alkinc.net
BBB File Opened: 10/20/2006
Business Started: 01/01/1987
Business Incorporated: 01/11/1989 in MA
Type of Entity
Corporation
Business Management
  • Ms. Nicole Salemme, Vice President
  • Mr. Michael Samra, President
Business Category
  • Locksmith
Additional Information
  • BBB recently performed an industry review on locksmiths.  BBB requested that the business respond to the following questions:  Does the business have a storefront location that consumers can visit? Does the business offer a warranty or gu...
  • BBB recently performed an industry review on locksmiths.  BBB requested that the business respond to the following questions: 

    Does the business have a storefront location that consumers can visit?

    Does the business offer a warranty or guarantee on the work provided?

    Does the business charge a diagnostic or appointment fee?

    Does the business charge emergency or late-night fees?

    BBB did receive a response from Action Lock & Key Inc.  The business has indicated the following: They do have a store front location; they do offer a warranty or guarantee; they do charge a diagnostic or appointment fee; they do charge emergency or late-night fees.  Consumers should contact the business directly regarding what warranties and fees may apply to their specific situation.

Products & Services
Masterkeying, Rekeying , Lockouts , Consulting, Hardware Specification, Access Control Systems, Electric Strikes, Electrified and Electromagnetic Locks, Numerical or Combination Locks, Cylindrical Knob and Lever Locksets, Dead Bolts, Mortise Locksets, Door Closers (surface mounted and concealed) , Exit devices (surface mounted and concealed), Hinges, Pivots , Padlocks , Commercial Mailboxes, Interchangeable Core Style Locks, Weather Stripping and Astragals, Latch Protectors, High Security Locks, Safes , Handicap Door Openers, Decorative Hardware, Door Accessories, Floor Stops, Wall Stops, Kick Plates, Push Plates, Laser Cut Keys
Service Area
We service the following area(s): ESSEX County, MA, MIDDLESEX County, MA
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
5
Methods of Payment
  • Cash
  • Check
Refund & Exchange Policy: 
The business states that their refund policy is as follows: 10% restocking fee for items returned within 30 days and in resale condition.
BBB accredited business

A+

Overview

Action Lock & Key, Inc. offers lock hardware sales, installation and service for commercial and residential clients.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

M: 8:30 AM-5:30 PM
T: 8:30 AM-5:30 PM
W: 8:30 AM-5:30 PM
Th: 8:30 AM-5:30 PM
F: 8:30 AM-5:30 PM
S: Closed
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Action Lock & Key Inc.

Action Lock & Key Inc.

BBB ACCREDITATION SINCE 10/20/2006

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