BBB Accredited Business Profile

Arbella Insurance Group

Arbella Insurance Group

(617) 328-2800

Arbella Insurance Group

30 years in business
1100 Crown Colony Dr
Quincy, MA 02169-0934
Fax Numbers
  • (617) 328-2156
Additional Phone Numbers
  • (617) 254-5726
  • (508) 584-8885
  • (781) 272-4145
  • (508) 991-3322
  • (508) 775-8500
  • (508) 923-4501
  • (781) 255-6900
  • (617) 666-0222
  • (978) 851-9881
  • (781) 213-6150
  • (781) 895-9588
  • (413) 733-7447
  • (508) 366-8127
  • (508) 366-8127
  • (508) 856-9366
Additional Email Addresses
BBB File Opened: 03/07/1989
Business Started: 01/01/1988
Business Incorporated: 12/13/2004 in MA
Type of Entity
Business Management
  • Mr. John F. Donohue, CEO
Business Category
  • Insurance Companies
  • Auto Insurance
  • Homeowners Insurance
  • Property Insurance
  • Insurance Services Office

Service Area

Alternate Business Names
  • Arbella Mutual Insurance Company
  • Arbella Protection Insurance Company
  • Arbella Indemnity Insurance Company
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
BBB accredited business



Arbella Insurance Group is a regional property and casualty insurance company providing business and personal insurance in Massachusetts and business insurance in Rhode Island. Arbella Insurance is ready to help you with expert advice and guidance in choosing your personal or commercial insurance coverage.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 8:30 AM-4:00 PM
T: 8:30 AM-4:00 PM
W: 8:30 AM-4:00 PM
Th: 8:30 AM-4:00 PM
F: 8:30 AM-4:00 PM
S: 8:30 AM-12:00 PM
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

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Arbella Insurance Group

Arbella Insurance Group


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