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          Fletcher Heating has 1 locations, listed below.

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            Business ProfileforFletcher Heating

            Heating Contractors
            Revoked BBB accredited business

            Current Alerts For This Business

            Accreditation Revocation:
            On 08/02/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

            6A. Provide a response to each complaint that:
            • Is professional,
            • addresses all significant issues raised by the complainant,
            • includes appropriate evidence and documents supporting the business' position, and
            • explains why any relief sought by the complainant cannot or should not be granted.

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Fletcher Heating specializes in  oil, gas & electric heating installation, oil burner repair, gas & oil boiler installation, offers senior discounts, 24 hour emergency service & has 25 years of experience in the industry.

            Business Details

            BBB File Opened:
            3/13/2012
            Years in Business:
            13
            Business Started:
            5/6/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            1
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. John Fletcher, Owner
            Contact Information

            Principal

            • Mr. John Fletcher, Owner

            Customer Contact

            • Mr. John Fletcher, Owner

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/27/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            We were having home heating problems in December 2022 & called ******************************* Services for a repair call on January 3, 2023. Talked to **** Fletcher ******* **** said he'd come by on January 4, 2023. He came and said we needed a new furnace. Also discussed the need for a chimney vent on roof to be replaced. He said he could do it January 10,2023 & would be completed that day. Came & completed work on January 10 2023 but said he had to order the chimney vent from Groton but would have it be end of week & would get it installed on roof by Friday January 13,2023. Two weeks goes by and he doesn't come or call. I text him on January 27, 2023 asking him when he's coming & not to forget us. No response from him. We wait till February 9, 2023 to text him again to let us know and not to forget us. He responds with a text that he'll get ahold of us soon. No response from him after that.....so we text him on March 3, 2023 Again asking him to please not forget about us & send him a photo of our vent to remind him what he has to do to complete the job. No response ......On March 20, 2023 I text **** Fletcher yet again indicating it's now been TEN weeks since he promised to finish to job we paid for. Told him in text we were "Losing faith" I called him on phone on Monday March 27, 2023 & asked him when he was going to install the vent and finish the job. He PROMISED he'd come by on Friday March 31, 2023 & said the only thing to prevent him from finishing the job that day, would be if it rained. We waited all day......IT DID NOT RAIN. Fletcher never came. It has now been Three months. No response from **** Fletcher. On April 8, 2023 I texted him reminding him that I paid him $6,000 on January 10, 2023 which he deposited to his account on January 11, 2023 **** STILL hasn't complete the job. Advised him that if he doesn't finish to work in the next three weeks that on May 1, 2023 we will be forced to get help enforcing our contract. NO RESPONSE from him.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rich E

            1 star

            02/01/2022

            Took money did. Half the job. Heat still not working never came back crew stole copper piping. Do not hire

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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