Business ProfileforBeltone New England

My husband, ******************************* went to Beltone of New England to possibly purchase hearing aids to help With his tinnitus. It did not help with his tinnitus once On a trial period. We tried to return them Beltone would not take them back. The salesman ***, insisted that we needed to tweak the hearing aid to his liking, which was a difficult task because my husband had a stroke and cannot speak so understanding my husbands complaints and his understanding of the salesman *** was a difficult situation. Salesman *** was very nice and I agreed to let him try to tweak him even all the while he said these hearing aids could not help his tinnitus, and that he had significant hearing loss and needed them for that. My husband disagreed doesnt want them for his hearing. He doesnt need them for his hearing. He wanted to get rid of his tinnitus because of his excruciating migraines and consistent episodes of vomiting. After a few visits, my husband still did not want these hearing aids, and salesman *** insisted he could fix the tinnitus with a tinnitus masker. Which was the first time he even mentioned that he could do this all the while he kept telling me his hearing aids would not do anything for his Tinnitus. *** also kept saying that he would extend the trial (out to March) As long as needed to help get this right for my husband and not to worry about the payments I was making to Allegro and that it would be refunded if needed. *** would not take no for an answer. He kept insisting that he could help and i, like a fool allowed him to continue to try and help my husband to relieve his migraines and vomiting on. March 6, 2024, I called *** and told him I needed to return these, and with his constistant talking over me basically told me that I was on my own and that he would still do anything he Could to help my husband, though nothing He did was helping. And pretty much told me our trial period Was pretty much over Because we werent working with him and yet we were. I contacted Beltone corporate and got a run around from ***** for almost a month. I wanna return these ASAP and get our money back. We cannot afford a $4000 set of hearing aids that do not help my husband!