BBB Accredited Business Profile

Norfolk Hardware & Home Center

Norfolk Hardware & Home Center

(617) 296-2100

Norfolk Hardware & Home Center

83 years in business
981 Morton St
Boston, MA 02126-2658
Fax Numbers
  • (617) 296-3772
Additional Email Addresses
BBB File Opened: 03/14/1991
Business Started: 01/01/1934
Business Incorporated: 12/12/1966 in MA
Type of Entity
Business Management
  • Mr. Benjamin Rosen, Principal
  • Mr. Stewart M. Rosen, President
Business Category
  • Hardware - Retail
  • Kitchen & Bath - Design & Remodeling
  • Kitchen Remodeling
  • Bathroom Remodeling
  • NAICS: Residential Remodelers
  • Machine Tools
  • Bathroom Accessories
  • Building Materials
  • Kitchen Cabinets & Equipment - Household
  • Glass - Repair
  • Screen Repair

Service Area
We service the following area(s): Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
Alternate Business Names
  • Norfolk Kitchen & Bath
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
Methods of Payment
  • Cash
  • Check
  • Debit Card
Refund & Exchange Policy: 
The business states that their refund policy is as follows: All items returned for credit must be accompanied by original sales receipt. Items without a receipt may be accepted for credit at management's discretion, and will be credited at the lowest price for which the items has sold. Opened packages and bundles accepted for return will be credited less 15% for handling. Refunds will be made by the same method as the original payment by the buyer. Special order items require a deposit of 1/2 of the order total, and are non refundable. Window and screen repairs must be paid in full before completion, and are non refundable. Items not returnable for credit: Special order goods, emergency equipment (pumps, heaters, batteries & power tools), custom mixed paint, custom counter tops, seasonal items, labor and delivery fees, merchandise cut to size (including keys, window shades, pipe, tubing, robe, chain, wire, runner, screening and lumber). Customer assumes responsibility for all measurements and amounts ordered. Not responsible for goods left more than 30 days.
BBB accredited business



Norfolk Hardware, Inc. is a full service hardware store located in Boston. We have everything you need to build or maintain your home or business including paint, hardware, plumbing, electrical, janitorial products, lumber and building materials.

Norfolk Hardware is part of The Norfolk Companies.  The Norfolk Companies consists of three companies dedicated to providing and manufacturing items for the home or property.  Norfolk Hardware & Home Center, Norfolk Kitchen & Bath and Northeast Cabinet & Countertops.  All of our companies are family owned and operated by the Rosen family.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Norfolk Hardware & Home Center

Norfolk Hardware & Home Center


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