BBB Accredited Business Profile

(855) 782-0617

6 years in business
27 Berard Dr Ste 2701
S Burlington, VT 05403-5854
Fax Numbers
  • (802) 846-7443
Additional Email Addresses
BBB File Opened: 11/07/2011
Business Started: 10/01/2010
Business Incorporated: 06/04/2012 in VT
Type of Entity
Limited Liability Corporation
Business Management
  • Mr. Benjamin Werlin, Principal
  • Mr. Jeff Santoro, Principal
Contact Information
  • Principal: Mr. Benjamin Werlin, Principal
  • Principal: Mr. Jeff Santoro, Principal
Business Category
  • Guitars & Amplifiers
  • NAICS: Musical Instrument and Supplies Stores
  • Musical Instruments - Dealers
  • Musical Instruments - Supplies & Accessories
  • Internet Services

Alternate Business Names
  • Music Store Live LLC
Number of Employees: 
Methods of Payment
  • Visa
    American Express
    Money Order


Overview is a global online retailer and Ebay seller offering new and used musical instruments including guitars, bass guitars, keyboards, amplifiers, and musical accessories. Free shipping in the U.S.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.


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