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Find a Location

DeMoulas Super Markets, Inc. has 80 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DeMoulas Super Markets, Inc.

      875 East St Tewksbury, MA 01876-1469

    • DeMoulas Super Markets, Inc.

      26 Middlesex Tpke Burlington, MA 01803

    • DeMoulas Super Markets, Inc.

      288 Chelmsford St Chelmsford, MA 01824-2400

    • DeMoulas Super Markets, Inc.

      1 Factory Outlet Rd Bourne, MA 02532

    • DeMoulas Super Markets, Inc.

      200 Westgate Dr Brockton, MA 02301-1810

    Business ProfileforDeMoulas Super Markets, Inc.

    Grocery Store
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Market Basket is a supermarket that also offers catering and fresh foods available for take out.

    Business Details

    This is a multi-location business.

    Find a Location

    DeMoulas Super Markets, Inc. has 80 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • DeMoulas Super Markets, Inc.

        875 East St Tewksbury, MA 01876-1469

      • DeMoulas Super Markets, Inc.

        26 Middlesex Tpke Burlington, MA 01803

      • DeMoulas Super Markets, Inc.

        288 Chelmsford St Chelmsford, MA 01824-2400

      • DeMoulas Super Markets, Inc.

        1 Factory Outlet Rd Bourne, MA 02532

      • DeMoulas Super Markets, Inc.

        200 Westgate Dr Brockton, MA 02301-1810

      Headquarters
      875 East St, Tewksbury, MA 01876-1469
      BBB File Opened:
      12/31/2000
      Years in Business:
      114
      Business Started:
      1/1/1910
      Business Incorporated:
      12/28/1981
      Type of Entity:
      Corporation
      Number of Employees:
      1
      Alternate Business Name
      • Market Basket
      • DeMoulas Supermarkets
      • Market Basket Produce
      • Northland Properties
      • DeMoulas Market Basket
      Business Management
      • Mr. Arthur T. DeMoulas, President
      Contact Information

      Principal

      • Mr. Arthur T. DeMoulas, President

      Customer Contact

      • Ms. Lori Page, Administrator

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/06/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      I have called market basket due to an error in pricing on Instacart. I ordered a half pound of roast beef from the deli and I received a half pound of Roast beef. But Im being charged for the whole pound. This has been happening for months and I have contacted market basket and Instacart. Market basket says it Instacarts problem. When I talk to Instacart they say market basket makes there own pricing. The problem is with the way market basket enters its information. Several of the deli items dont give the option of choosing an amount of deli meats and cheeses. So I put in the notes how much I would like. Regardless of the amount I put in I always get charged for the full pound even though I only receive a half pound. This is an error on market baskets inputting the choice of how much you want. This is only on a few items for the deli and everything else I can choose the amount. Im extremely frustrated since I have always used market basket and spend over $14000 a year. Someone needs training on how to use Instacarts web site. I have been being overcharged for months and if this issue is not resolved I will take my business elsewhere.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Allison H

      1 star

      08/18/2023

      I worked here as a cashier for several months. I was taken off the schedule for carding someone who was 35 years old. The customer complained and I was yelled at by both the assistant manager and the store manager. When I explained that its the law to card, and that I too am 35 and get carded everywhere I go, the store manager told me 35 is not that young they hire young teens and its a little creepy being told Im old by someone twice my age. I was also warned by other employees about misogyny, racism, bullying, discrimination and other issues going on in the store. I was unjustly fired and told I was controversial. Store manager tried to shun me from the store. Employees trashed me all over ******** on their people of market basket page spreading rumors and slander. I was discriminated against for being in recovery from substance abuse. A current employee brought this to my attention and also said I was cruel to special needs people. The slander has to stop. I was told by several employees drinks are being drugged with acid at register 14. They use the people of market basket ******** page to make fun of ex employees and customers. I feel unsafe shopping there now.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

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