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Find a Location

Princess House, Inc. has 1 locations, listed below.

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    Business ProfileforPrincess House, Inc.

    Glassware Wholesale
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/15/1981

    Years in Business: 61

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Princess House Inc. sells cookware and home accessories to independent contractors who resell them to their customers, usually via the home party plan basis.

    Business Details

    Location of This Business
    20 Cabot Blvd Ste 105, Mansfield, MA 02048-1171
    BBB File Opened:
    4/15/1981
    Years in Business:
    61
    Business Started:
    1/1/1963
    Business Incorporated:
    9/8/1994
    Accredited Since:
    4/15/1981
    Type of Entity:
    Corporation
    Number of Employees:
    250
    Business Management
    • Ms. Lynne Cote, President/CEO
    Contact Information

    Principal

    • Ms. Lynne Cote, President/CEO

    Customer Contact

    • Ms. Lynne Cote, President/CEO
    • Ms. Rose Peralta, Compliance Coordinator
    Additional Contact Information

    Fax Numbers

    • (508) 880-1376
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/27/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    On July 2023 I was approached by a Princess House Consultant by the name of **************************** to join the company and make some extra money selling the products. I agreed and she asked for my information and created my online account etcShe just explained that I would make a percentage of my sales and gave me a quick summary of how the company works.One month later she contacted me to ask if I was ready to submit my first order. I explained to her that I wasnt that much of a salesperson and I only sold one product in the whole month. She got a little agitated and said that by me not selling at least $1,500 in the month I was harming her business. I was so confused and told her that was never explained to me before joining. Long story short I found out she was using my account portal to submit orders under MY NAME and she also recruited another girl and listed her under me! She did all this just to make points to win a trip to *******! I was informed by another consultant that I was going to receive a **** for what? The consultant made me cash the check and zelle her the money because she claimed she had to submit orders under my name because I aas not selling anything and that was not good for herI need someone to contact me asap and fix this or I will proceed with filing a lawsuit.This is FRAUD!!
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lanna J

    1 star

    10/18/2023

    This company was involved with fraudulent charges to my debit card. I tried to stop the charges while pending, but was told that they could do nothing. I was advised to file a complaint with my bank. I believe this company is involved with the fraud due to their unwillingness to help me get my money back. It would have been easy for them to reverse the transaction. I am filing a police report and intend to press charges against all involved

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

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