BBB Accredited Business Profile

Talbots

Talbots

(800) 825-2687

Talbots

28 years in business
Headquarters
1 Talbots Dr
Hingham, MA 02043-1551
Fax Numbers
  • (865) 558-6525
Additional Phone Numbers
  • (781) 749-7600
  • (812) 473-7177
  • (847) 329-0580
  • (651) 699-9888
  • (505) 837-1020
  • (806) 359-9190
  • (713) 524-1514
  • (713) 521-7714
  • (713) 623-0893
  • (713) 667-9900
  • (832) 358-3041
  • (806) 794-2691
  • (513) 321-9090
  • (513) 794-1192
  • (513) 791-2880
  • (559) 230-2907
  • (775) 851-7777
  • (801) 270-9800
  • (616) 956-5900
  • (716) 633-2824
Additional Email Addresses
  • customer.service@talbots.com
BBB File Opened: 08/29/1988
Business Started: 08/29/1988
Business Incorporated: 10/21/1980 in DE
Type of Entity
Corporation
Business Management
  • Ms. Nancy B. Sargent, Senior Manager Corporate Customer Service
Business Category
  • General Merchandise - Retail
  • NAICS: Family Clothing Stores
  • Internet Services

Service Area
ALABAMA, ALASKA, AMERICAN SAMOA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, GUAM, HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, NORTH DAKOTA, OHIO, OKLAHOMA, OREGON, PENNSYLVANIA, PUERTO RICO, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGIN ISLANDS, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING
Number of Employees: 
11,600
Refund & Exchange Policy: 
If for any reason you are not happy with your online, catalog or store purchase, Talbots will accept returns and exchanges of unworn, unwashed merchandise with a valid receipt within 90 days of purchase, unless defective. A valid receipt is the Return Form portion of the order summary enclosed with your package if you ordered online or by phone, or the original store receipt. If you do not have a receipt, but the merchandise is still ticketed and returned within 90 days of purchase, a merchandise credit will be issued for the current selling price, including all applicable discounts and promotions. Valid identification is required for returns and exchanges made without a receipt. Talbots stores cannot accept merchandise purchased at Talbots Outlet stores.

Talbots Outlet Stores
If for any reason you are not happy with your purchase, Talbots Outlet stores will accept returns and exchanges of unworn, unwashed merchandise purchased from a Talbots Outlet store and online outlet with a valid receipt within 30 days of purchase, unless defective. If you do not have a receipt, but the merchandise is still ticketed and returned within 30 days of purchase, a merchandise credit will be issued for the current selling price, including all applicable discounts and promotions. As above, valid identification is required for returns and exchanges made without a receipt. Talbots Outlet stores can only accept merchandise purchased from a Talbots Outlet store and online outlet. Talbots Outlet store purchases cannot be returned to Talbots stores.

Easy Returns and Exchanges
Returns and exchanges must be made within the guidelines of our return policy. All merchandise purchased online or by phone can be returned to any Talbots store (Talbots Outlet stores can only accept merchandise purchased at Outlet stores or online Outlet) or shipped prepaid and insured to:

Talbots Customer Returns
One Talbots Way,
Lakeville, MA 02348.

Please include the Return Form portion of the order summary enclosed with your package (noting reason for return on the back) or your original store receipt.

Talbots

Talbots

BBB ACCREDITED SINCE 08/29/1988

Customer Review Rating:

92%

Composite Score: