BBB Accredited Business Profile

Furniture.Com, Inc.

Furniture.Com, Inc.

(866) 965-3876

Furniture.Com, Inc.

17 years in business
580 Harrison Ave #101
Boston, MA 02118-2440
Fax Numbers
  • (866) 885-0707
Additional Phone Numbers
  • (617) 275-7200
Additional Email Addresses
  • customerservice@furniture.com
BBB File Opened: 03/15/2002
Business Started: 01/01/2000
Business Incorporated: 01/01/2000 in DE
Type of Entity
Corporation
Business Management
  • Mr. Miguel Contessi, Controller
  • Mr. Carl Prindle, President
Business Category
  • Furniture - Retail
  • NAICS: Furniture Stores
  • Furniture - Childrens
  • Mattresses
  • Internet Services

Service Area
ALABAMA, ALASKA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, NORTH DAKOTA, OHIO, OKLAHOMA, OREGON, PENNSYLVANIA, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING
Alternate Business Names
  • Furniture.Com
Number of Employees: 
20
Refund & Exchange Policy: 
The company states on it's website: Changed your mind on an item? No problem – we make returns easy. You can return your product within 7 days of delivery by simply calling or emailing us. Your refund will exclude delivery fees and may include a restocking fee and can only be made if the merchandise is in “as-new” condition. To be eligible for return, mattresses and box springs must have law tags attached, be in their original, sealed factory wrapping, and be in sanitary condition, clean and free of tears, burns and stains of any kind. Please note, due to state regulations, mattresses and box springs cannot be returned in West Virginia.
BBB accredited business

A+

Overview

Furniture.Com, Inc. provides internet based applications for retail furniture stores. This company is not affiliated with Furniture.com located in Framingham, MA.

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 9:00 AM-9:00 PM
T: 9:00 AM-9:00 PM
W: 9:00 AM-9:00 PM
Th: 9:00 AM-9:00 PM
F: 9:00 AM-9:00 PM
S: 9:00 AM-5:00 PM
Su: 9:00 AM-5:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Furniture.Com, Inc.

Furniture.Com, Inc.

BBB ACCREDITED SINCE 03/15/2002

Customer Review Rating:

100%

Composite Score: