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      Country
          Country

          Find a Location

          Lombardi Energy Services has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Lombardi Energy Services

              16 Perry Way Newburyport, MA 01950-4001

            • Lombardi Energy Services

              PO Box 1420 Newburyport, MA 01950-8420

            Business ProfileforLombardi Energy Services

            Fuel Oil
            Multi Location Business

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.
            Special Notice:
            This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Lombardi Energy Services is a full-service fuel, home heating & air conditioning company servicing the greater Newburyport area. We are dedicated to providing quality, personal service based on the individual needs of each customer, offering solutions and choices to promote comfort, convenience and safety.
            Oil Services:
            Automatic or Call-In Delivery; Payment Programs for Auto Accounts; Annual Maintenance/Tune-up; Installation & Service
            Natural Gas & AC & Heat Pump Services:
            Annual Maintenance/Tune-up; Service: Installations and Conversions
             

            Products & Services

            Home Heating Oil, Kerosene, Ultra Low Sulfur Diesel, Gas Burner Service & Installation, Oil Burner Service & Installation, Heat Pump

            Business Details

            This is a multi-location business.

            Find a Location

            Lombardi Energy Services has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Lombardi Energy Services

                16 Perry Way Newburyport, MA 01950-4001

              • Lombardi Energy Services

                PO Box 1420 Newburyport, MA 01950-8420

              BBB File Opened:
              12/31/2001
              Business Started:
              5/1/1958
              Business Incorporated:
              1/1/1978
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              12
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Ms. Charity Lombardi-Simard, President
              Contact Information

              Principal

              • Ms. Charity Lombardi-Simard, President

              Customer Contact

              • Ms. Charity Lombardi-Simard, President
              Additional Contact Information

              Fax Numbers

              • (978) 465-7427
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/03/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              We reached out to a number of HV** companies in late 2018 / early 2019 to replace an older HV** (** and Heating Unit) that supports our second and third floor. Since the installation, we have had numerous problems with both the ** getting to an appropriate temperature and for the heating unit to consistently heat, as compared to blowing cold air.Lombardi has tried to resolve the issue and they've been unsuccessful and eventually, I concluded that they don't have the expertise to properly install/maintain a unit such as the one they sold us (ThermoPride).I had another HV** company come into see if they could troubleshoot the unit and they indicated that the unit was not pitched properly (should be pitched forward for proper drainage as I've learned) and as a result, it can cause blockage and potential rusting. It may also void the warranty. Their feeling is that the unit needs to be re-pitched and even when done, this may not fix the problem as there may be permanent damage caused by the water running and creating rust deposits in the unit. And if that doesn't work, they indicated the unit needs to be replaced as there is nothing else to be done.The people at Lombardi are certainly nice and empathetic; however, I am concerned as mentioned above, that they don't have the expertise.With this said, my preference would be to approach Lombardi again; however, our past experience with them has made me lose confidence in their abilities. Was looking for BBB guidance on how to navigate this situation.Can you help me out?Thanks,****
              Read More

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bob B.

              10/20/2021

              *************************** walked me through my heating problem over the phone this weekend. Then came to service a heating system that wouldnt shut off. Along with ******* they traced the problem back to the water heater. ****** had the part delivered, replaced it, and has everything back to normal. He took the time to teach me more about my system and patiently listened as I walked through the problem. Im glad we switched to Lombardi 15 years ago. Theyve been there whenever we needed them no matter what. Thank you ****** for great service!

              Lombardi Energy Services Response

              10/22/2021

              Thanks ***, that is great to hear!

              Local BBB

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