This Business Is Not BBB Accredited

Simply Lobster

Simply Lobster

(800) 796-3189

Simply Lobster

31 years in business
1292 Lisbon Street
Lewiston, ME 04240-3935
Additional Phone Numbers
  • (207) 636-7799
Additional Email Addresses
  • info@simplylobsters.com
BBB File Opened: 06/02/2009
Business Started: 01/01/1986
Business Started Locally: 01/01/1986
Business Incorporated: 01/01/1986 in ME
Type of Entity
Corporation
Business Management
  • Mr. Donald Lee, President
  • Mr. Donald Lee, President
  • Mr. Donald Lee, President
  • Mr. Donald Lee, President
  • Mr. Donald Lee, President
Business Category
  • Fish & Seafood - Retail
  • NAICS: Seafood Product Preparation and Packaging

Service Area
CONNECTICUT, MAINE, MASSACHUSETTS, NEW HAMPSHIRE, RHODE ISLAND, VERMONT
Alternate Business Names
  • Gendron's Seafoods, Inc.
  • Gendrons Seafood
Number of Employees: 
14
Refund & Exchange Policy: 
(taken from Web page)
What happens if I get a dead lobster when I ordered for a live one? 
Rarely will this happen, but when it does, we will credit you for the dead lobster. Our guarantee is 100% live lobsters upon arrival (Exception: Acts of God and weather delays beyond our control).  You must, however, inform us in writing (info@simplylobsters.com) or by calling us (1-800-796-3189) within 2 hours of receiving your package.  We cannot be responsible if you call us 3 days later, to let us know.  (Leaving us a message on our phone or an email is fine)  We absolutely DO NOT Tolerate False Claims, and can usually tell when false claims are made.   Please inform us immediately when you have an issue.  Early notice, allows us to assess the matter promptly.  Keep in mind when a refund is issued we reserve the right to request a return of the dead lobsters.  Of course at our expense.

A+

Overview

Simply Lobster specializes in the ordering and shipment of food service. The business products include but are not limited to soft tail lobster, hard shell lobster,streamers, surf and turf.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Simply Lobster

This Business Is Not BBB Accredited

Simply Lobster

Customer Review Rating:

100%

Composite Score: