This Business Is Not BBB Accredited

Next Step Living®

Next Step Living®

(866) 867-8729

Next Step Living®

Headquarters
21 Drydock Ave Fl 2
Boston, MA 02210-2384
Fax Numbers
  • (617) 737-8158
Additional Email Addresses
  • support@nextsteplivinginc.com
  • marketing@nextstepliving.com
  • support@nextstepliving.com
BBB File Opened: 08/11/2011
Business Started: 01/01/2008
Business Incorporated: 11/21/2008 in MA
Type of Entity
Corporation
Business Management
  • Ms. Susan Williams, Manager
Business Category
  • Energy Audits
  • Contractor - Insulation
  • Windows - Installation & Service
  • NAICS: Other Communication and Energy Wire Manufacturing
  • Solar Energy Equipment & Systems Dealers
  • Energy Service Companies

Products & Services
Heating and Cooling, Weatherization, Home Energy Assessments, Access to Solar Solutions
Service Area
BARNSTABLE, MA, BERKSHIRE, MA, BRISTOL, MA, ESSEX, MA, FRANKLIN, MA, HAMPDEN, MA, HAMPSHIRE, MA, MIDDLESEX, MA, NORFOLK, MA, PLYMOUTH, MA, SUFFOLK, MA, WORCESTER, MA
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
550
Refund & Exchange Policy: 
Refunds and exchanges specific to each area of service, as defined in the associated contracts.

NR

Out of Business

According to information in BBB files, this business is no longer in business.

Alert

National Grid and Eversource have set up a toll free number for affected customers to ask questions: 877-315-1941.

Overview

Next Step Living® is a residential energy efficiency company, providing home energy diagnostics and improvements in the Northeast. The business believes you should be able to spend less money, and less energy, to be more comfortable at home. Next Step Living offers home energy assessments and weatherization services, including insulation and air sealing, as well as services for solar electricity, and affordable heating and cooling. In Massachusetts, Next Step Living is an approved provider in the Mass Save® Home Energy Services Program.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because it is out of business.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Next Step Living®

THIS BUSINESS IS NOT BBB ACCREDITED

Next Step Living®

Customer Review Rating:

74%
25%