BBB Accredited Business Profile

American Consumer Credit Counseling, Inc.

American Consumer Credit Counseling, Inc.

(800) 769-3571

American Consumer Credit Counseling, Inc.

26 years in business
Headquarters
130 Rumford Ave
Ste 202
Auburndale, MA 02466-1370
Fax Numbers
  • (617) 663-6501
Additional Email Addresses
  • kross@consumercredit.com
Additional Website Addresses
  • http://pinterest.com/consumercredit/
BBB File Opened: 10/19/2007
Business Started: 01/01/1991
Business Incorporated: 09/17/1992 in MA
Type of Entity
Corporation
Business Management
  • Principal: Mr. Steven R. Trumble, CEO
  • Customer Service: Ms. Tracey Macomber, Quality Assurance Manager
  • Principal: Ms. Donna M. Conley, Vice President
Contact Information
  • Principal: Mr. Steven R. Trumble, CEO
  • Customer Service: Ms. Tracey Macomber, Quality Assurance Manager
  • Principal: Ms. Donna M. Conley, Vice President
Business Category
  • Credit & Debt Counseling
  • NAICS: All Other Nondepository Credit Intermediation

Service Area
ALABAMA, ALASKA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, NORTH DAKOTA, OHIO, OKLAHOMA, OREGON, PENNSYLVANIA, PUERTO RICO, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING
Alternate Business Names
  • ACCC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
As a non-profit financial education and credit counseling organization, ACCC is mandated to comply with all state and federal laws. In order to conduct business as a legal entity, ACCC must have a Certificate of Authority to do business within a state. ACCC has attained a Certificate of Authority in all 50 states as issued by the Secretary of State including the District of Columbia. ACCC is licensed in every state where it is required.
Number of Employees: 
150
Methods of Payment
  • Personal Check
    Cashiers Check
    Money Order
    Automatic Bank Withdrawal

A+

Overview

American Consumer Credit Counseling (ACCC) is a non-profit 501(c)3 organization. The business offers credit counseling, debt management and finacial education to consumers nationwide.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Business Profile

M: 9:00 AM-11:30 PM
T: 9:00 AM-11:30 PM
W: 9:00 AM-11:30 PM
Th: 9:00 AM-11:30 PM
F: 9:00 AM-8:00 PM
S: 10:00 AM-6:00 PM
Su: Closed


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.

American Consumer Credit Counseling, Inc.

American Consumer Credit Counseling, Inc.

BBB ACCREDITED SINCE 06/30/2009

Customer Review Rating:

Positive
91%
Neutral
0%
Negative
9%

Composite Score:

0 3
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