BBB Accredited Business Profile


(617) 482-4700


11 years in business
PO Box 51547
Boston, MA 02205-1547
Additional Phone Numbers
  • (888) 991-1091
  • (866) 288-9880
  • (888) 991-1091
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 10/24/2007
Business Started: 01/01/2006
Business Incorporated: 05/03/2007 in DE
Type of Entity
Business Management
  • Mr. Amit Basak, President
Contact Information
  • Principal: Mr. Amit Basak, President
Business Category
  • Consumers Cooperative Organizations
  • NAICS: Consumer Lending

Products & Services
Auto Insurance, Home Insurance, Life Insurance, Home Security
Alternate Business Names
  • Consumer United, LLC
  • Consumer United
Number of Employees: 
Methods of Payment
  • All major credit cards.
Refund & Exchange Policy: 
Consumer United is an insurance agency that represents multiple insurance partners. Any refund and exchange policies should be taken up with the insurance partner the policy was purchased through.



Consumer United is an online consumer group focused on saving members money off of cost-of living expenses through negotiating group discounts and advice.  

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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F: 9:30 AM-6:30 PM
S: Closed
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.




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