BBB Accredited Business Profile


(617) 482-4700


11 years in business
PO Box 51547
Boston, MA 02205-1547
Additional Phone Numbers
  • (888) 991-1091
  • (866) 288-9880
  • (888) 991-1091
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 10/24/2007
Business Started: 01/01/2006
Business Incorporated: 05/03/2007 in DE
Type of Entity
Business Management
  • Ms. Ann Hartford, Customer Service Specialist
  • Mr. Amit Basak, President
Business Category
  • Consumer Cooperative Organizations
  • Insurance Agency

Products & Services
Auto Insurance, Home Insurance, Life Insurance, Home Security
Service Area
We service the following area(s): Suffolk County, MA
Alternate Business Names
  • Consumer United, LLC
  • Consumers United, Inc
Number of Employees: 
Refund & Exchange Policy: 
Consumer United is an insurance agency that represents multiple insurance partners. Any refund and exchange policies should be taken up with the insurance partner the policy was purchased through.
BBB accredited business



Since 2007, we've been making shopping for car insurance refreshingly clear and easy.We  guide you through your options of insurance companies, cost and coverage levels from the top brands - to get a new policy or beat your current price.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Customer Reviews  are not used in the calculation of the BBB Rating.

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Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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