BBB Accredited Business Profile

Pro Help Computers, LLC

Pro Help Computers, LLC

(508) 877-3100

Pro Help Computers, LLC

2 years in business
1 Central St
Framingham, MA 01701-4178
BBB File Opened: 05/23/2017
Business Started: 01/06/2016
Business Incorporated: 01/06/2016 in MA
Type of Entity
Limited Liability Company (LLC)
Contact Information
  • Principal: Mr. Rafael Souza, Manager
Business Category
  • Computer Repair
  • Computer Disaster Recovery
  • Computer Cleaning Service
  • Computer System Designers

Products & Services
Phone Screens
Service Area
We service the following area(s): Acton, MA, Arlington Heights, MA, Arlington Hts, MA, Arlington, MA, Ashby, MA, Ashland, MA, Auburndale, MA, Ayer, MA, Bedford, MA, Belmont, MA, Billerica, MA, Boston Clg, MA, Boston College, MA, Boston, MA, Boxboro, MA, Boxborough, MA, Burlington, MA, Cambridge, MA, Carlisle, MA, Chelmsford, MA, Chestnut Hill, MA, Concord, MA, Devens, MA, Dracut, MA, Dunstable, MA, E Arlington, MA, E Cambridge, MA, E Watertown, MA, East Arlington, MA, East Cambridge, MA, East Watertown, MA, Everett, MA, Framingham, MA, Gloucester, MA, Groton, MA, Hanscom Afb, MA, Harvard Sq, MA, Harvard Square, MA, Holliston, MA, Hopkinton, MA, Hudson, MA, Kates Corner, MA, Lexington, MA, Lincoln, MA, Littleton, MA, Lowell, MA, Malden, MA, Marlborough, MA, Maynard, MA, Medford, MA, Melrose, MA, N Billerica, MA, N Cambridge, MA, N Chelmsford, MA, Natick, MA, New Town, MA, Newton Center, MA, Newton Centre, MA, Newton Highlands, MA, Newton Hlds, MA, Newton L F, MA, Newton Lower Falls, MA, Newton U F, MA, Newton Upper Falls, MA, Newton, MA, Newtonville, MA, Nonantum, MA, North Billerica, MA, North Cambridge, MA, North Chelmsford, MA, North Reading, MA, North Waltham, MA, Nutting Lake, MA, Pepperell, MA, Pinehurst, MA, Reading, MA, S Chelmsford, MA, Sherborn, MA, Shirley Center, MA, Shirley Ctr, MA, Shirley, MA, Somerville, MA, South Waltham, MA, Stoneham, MA, Stow, MA, Sudbury, MA, Tewksbury, MA, Townsend, MA, Tufts Univ, MA, Tufts University, MA, Tyngsboro, MA, Village Of Nagog Woods, MA, Vlg Nagog Wds, MA, W Somerville, MA, W Townsend, MA, Waban, MA, Wakefield, MA, Waltham, MA, Watertown, MA, Waverley, MA, Wayland, MA, West Groton, MA, West Medford, MA, West Newton, MA, West Somerville, MA, West Townsend, MA, Westford, MA, Weston, MA, Wilmington, MA, Winchester, MA, Winter Hill, MA, Woburn, MA, Woodville, MA
Number of Employees: 
1
Refund & Exchange Policy: 

The business states:

"RETURN POLICY
No refund on special ordered parts. All Sales Final, No Return or Exchanges with the following exceptions:
Used Laptops and Desktops can be returned within 14 days with a 20% Restocking Fee.  No Returns on Apple Products.
No returns on ordered items, special orders or software.
PRODUCT WARRANTY
Laptops and Desktop PCs are covered by a 6 Month Hardware Warranty¹ from Pro Help Computers.  Warranty does not cover misuse, abuse, neglect or viruses. LCD Monitors are warranted for 90 days and Laptops Batteries are warranted for 30 days. Cell Phone Batteries are not covered by warranty unless specified on the box.
New retail boxed products are covered by manufacturer's warranty¹ only.
Pro Help Computers will repair or replace, at our option, your system if it is found to be defective within the warranty period.  Warranty repair does not include data recovery."

BBB accredited business

A

Overview

We work with all computer brands and service, we also work with phones, tablets, even gaming systems such as PS4 and Xbox and etc.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Pro Help Computers, LLC include:

  • Length of time business has been operating

M: 8:00 AM-6:00 PM
T: 8:00 AM-6:00 PM
W: 8:00 AM-6:00 PM
Th: 8:00 AM-6:00 PM
F: 8:00 AM-6:00 PM
S: 8:00 AM-4:00 PM
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Pro Help Computers, LLC

Pro Help Computers, LLC

BBB ACCREDITATION SINCE 03/05/2018

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