BBB Accredited Business Profile

Acronis, Inc.

Acronis, Inc.

(781) 782-9000

Acronis, Inc.

18 years in business
1 Van De Graaff Dr Ste 301
Burlington, MA 01803-5171
BBB File Opened: 03/13/2007
Business Started: 01/10/2000
Business Started Locally: 11/30/2005
Business Incorporated: 01/10/2000 in DE
Type of Entity
Corporation
Contact Information
  • Principal: Mr. Patrick Hurley, Manager
  • Customer Service: Mrs. Ekaterina Surkova, Principal
Business Category
  • Computer Hardware
  • Computer Software Developers
  • Computer Disaster Recovery
  • Administrative Services

Products & Services
Acronis True Image, Acronis Disk Director, Acronis Backup, Acronis Snap Deploy
Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • Acronis International GmbH
Number of Employees: 
128
Refund & Exchange Policy: 
The company states that within 30 days of your Home product download purchase, you may request a full refund from Acronis for any reason. We cannot accept returns more than 30 days after your purchase. To return software download to us, please submit a request to Acronis Customer Service with your order details. Please mind that Acronis refunds only purchases of Home and Home Office products. Acronis cannot refund purchases made at retail outlets. Please refer to the retail outlet's refund policy on this matter.
BBB accredited business

A+

Overview

Acronis is a leading provider of easy-to-use backup, recovery and security solutions for physical, virtual and cloud environments

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

M: 9:00 AM-5:00 PM
T: 9:00 AM-5:00 PM
W: 9:00 AM-5:00 PM
Th: 9:00 AM-5:00 PM
F: 9:00 AM-5:00 PM
S: Closed
Su: Closed

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
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Acronis, Inc.

Acronis, Inc.

BBB ACCREDITATION SINCE 10/26/2017

Customer Review Rating:

86%
11%

Composite Score: