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The Black Dog

The Black Dog

(508) 540-4409

The Black Dog

47 years in business
20 Beach Street
Vineyard Haven, MA 02568
Fax Numbers
  • (508) 963-0483
  • (508) 696-8842
  • (508) 693-8987
  • (508) 696-9824
  • (508) 693-4493
  • (508) 693-3518
  • (508) 495-6467
  • (508) 487-3859
  • (508) 945-2597
  • (401) 842-0338
Additional Phone Numbers
  • (508) 693-9223
  • (508) 693-4786
  • (508) 696-8190
  • (508) 627-3360
  • (508) 696-8182
  • (508) 696-3299
  • (508) 696-9826
  • (508) 693-7381
  • (508) 693-3825
  • (508) 495-6000
  • (508) 487-8776
  • (508) 945-3026
  • (401) 842-0339
  • (508) 325-5411
  • (207) 791-2724
Additional Email Addresses
BBB File Opened: 12/03/2009
Business Started: 01/01/1971
Business Incorporated: 01/01/1971 in MA
Type of Entity
Business Management
  • Mr. Robert S. Douglas, CEO
  • Ms. Morgan Sullivan, Customer Service Specialist
Business Category
  • Clothing
  • Retail Bakers
  • Restaurants

Alternate Business Names
  • The Black Dog Catalog
  • The Black Dog Tavern
Number of Employees: 
Refund & Exchange Policy: 
The business states that their refund policy is as follows: Within 60 days of original purchase The Black Dog gladly accepts returns of unworn, unwashed, or defective merchandise at our Stores or Order Processing Center for a full refund. Refunds must be accompanied by the original receipt. Refunds issued at our stores will be made in the form of the original payment. If the original receipt is unavailable we'll refund or make an exchange or issue a merchandise credit based on the current selling price. After 60 days of original purchase with receipt The Black Dog will gladly issue an exchange, merchandise credit or refund based on the original sale price.
Restaurant Details: 

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

The Black Dog

This Business Is Not BBB Accredited

The Black Dog

Customer Review Rating:

This business has no complaints filed

Composite Score: