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Jute and Jackfruit

Jute and Jackfruit

(800) 495-5405

Jute and Jackfruit

9 years in business
28 Churchill Ave
Arlington, MA 02476-6304
Additional Phone Numbers
  • (781) 859-5232
Additional Email Addresses
  • customerservice@juteandjackfruit.com
BBB File Opened: 04/20/2010
Business Started: 09/01/2008
Business Incorporated: 01/30/2008 in MA
Type of Entity
S Corporation
Business Management
  • Ms. Shana Yansen, President
Business Category
  • Clothing
  • Purses
  • Jewelry Stores

Products & Services
Organic cotton dresses, Tops, Jackets, Pants, Eco-friendly designer clothing, Handmade handbags, Jewelry made from recycled materials
Number of Employees: 
1
Refund & Exchange Policy: 
The business states their return and exchange policy is as follows;

Handbag Exchanges & Returns

If you are not satisfied with your handbag, you may exchange it for a
different handbag or store credit within 30 days of purchase. Returns
are accepted for damaged goods only. Please email or call us prior to
sending anything back however. A restocking fee of $5.00 is assigned to
all handbag exchanges. If you choose to pay for expedited shipping, this
will not be refundable. Handbags purchased at shows are not returnable.

Clothing Exchanges: If your clothing
item does not fit, or if you would like to exchange any item for a
different size or color, simply return the merchandise to us (address
listed below) with a delivery tracking number (so that both parties can
track the package). We will send you the new desired size/styles at no additional cost to you
upon receipt of the returned goods.

Clothing Returns: A $5 restocking fee
is assigned to clothing items under $50 and an $8 restocking fee is
assigned to returned purchases over
$50. This fee is waived if you wish to exchange for something else on
the website.

For unworn, damaged, or defective products, we will refund or exchange
for store credit in the full amount.
Items that are returned damaged or visibly worn due to use will not be
refunded.

Refunds/exchanges must be received within 30 days of purchase.
We recommend emailing or calling us before items are shipped back to us.
Items purchased at an event, festival or show are not returnable.
Jute and Jackfruit is not responsible for items lost in the mail. We
therefore recommend delivery confirmation and insurance on all
return/exchange items.

In order to serve you best, please notify us by phone or in writing before shipping anything
back.

Returns and Exchanges
should be shipped to:

Jute and Jackfruit, Inc.
ATTN: Returns/Exchanges
28 Churchill Avenue
Arlington, MA 02476

A+

Overview

Organic and eco-friendly clothing, jewelry and handbags. Environmentally conscious handmade products that are good for the environment and the people who made them. Jute and Jackfruit is an online boutique serving Massachusetts as well as customers nationwide. Jute and Jackfruit offers appointments to Boston-area residents to try on clothing and/or browse merchandise. Jute and Jackfruit does a number of shows in the Boston area throughout the year.

Jute and Jackfruit is a screened business member of Green America as well as One Percent for the Planet, donating one percent of revenue annually to environmental causes.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Jute and Jackfruit

This Business Is Not BBB Accredited

Jute and Jackfruit

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