This Business Is Not BBB Accredited
Is this your business? Claim it now. ?

Casual Male Retail Group, Inc.

Casual Male Retail Group, Inc.

(800) 767-0319

Casual Male Retail Group, Inc.

42 years in business
555 Turnpike St
Canton, MA 02021-2724
Fax Numbers
  • (800) 225-6072
Additional Phone Numbers
  • (781) 828-9300
Additional Email Addresses
BBB File Opened: 10/26/2004
Business Started: 01/29/1976
Business Incorporated: 01/29/1976 in DE
Type of Entity
Business Management
  • Mr. Dennis R. Hernreich, Executive Vice President
Business Category
  • Clothing
  • Mens Clothing

Alternate Business Names
  • Destination XL / DXL
  • Casual Male Big and Tall
  • Casual Male XL
  • Rochester Big & Tall
  • B&T Factory Direct
  • LivingXL
  • Shoes XL

Number of Employees: 



Casual Male Retail Group, Inc., together with its subsidiaries, is a specialty retailer of big and tall men's apparel with retail operations in the United States and London, England and direct businesses throughout the United States, Canada and Europe, operating under the trade names of Casual Male Big & Tall, Casual Male XL, Casual Male XL Outlets, Rochester Clothing, B&T Factory Direct, Living XL, Shoes XL and Destination XL (also sometimes referred to as DXL).  We operate 401 Casual Male XL retail stores, 66 Casual Male XL Outlet stores and 27 Rochester Clothing stores.  We offer for sale clothing for men in sizes 1X-8X and XLT-4LT and shoes in sizes 11-16 including wide widths. 

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Casual Male Retail Group, Inc.

This Business Is Not BBB Accredited

Casual Male Retail Group, Inc.

Customer Review Rating:


Composite Score: