This Business Is Not BBB Accredited

Classic Clocks Etc., Ltd.

Classic Clocks Etc., Ltd.

(508) 358-5237

Classic Clocks Etc., Ltd.

26 years in business
135 Boston Post Rd
Wayland, MA 01778-2301
Additional Phone Numbers
  • (800) 782-5625
Additional Email Addresses
BBB File Opened: 04/03/1997
Business Started: 01/01/1991
Business Incorporated: 01/30/1995 in MA
Type of Entity
Business Management
  • Mr. Leland R. Smith, President
Business Category
  • Clocks - Service & Repair
  • Antiques - Dealers
  • Clocks - Dealers
  • NAICS: Consumer Electronics Repair and Maintenance

Products & Services
Number of Employees: 
Refund & Exchange Policy: 
The business states that their refund policy is as follows:

RETURNS: Originally shipped by other than common carrier: We will allow returns of any clock originally shipped to you by UPS within 10 days of delivery, for a credit of the original charge LESS the 2-way shipping costs-to-us and LESS a 10% restocking fee. PLEASE DO NOT RETURN THE CLOCK WITHOUT CONTACTING US, so that we may contact UPS for its pickup and notify our staff to accept its return. We will give you instructions necessary to avoid additional shipping damage and to credit you properly for your return. Originally shipped by truck (common carrier): We will NOT ALLOW THE RETURN OF ANY CLOCK SHIPPED TO YOU BY COMMON CARRIER. The only exception is a return due to your refusal of the clock for the expressed cause of damage at the time of delivery. If you have refused a clock, you must contact us by calling 1-508-358-5237. If you are calling after hours, please leave a message stating the following: your name and shipping address and a phone number where you can be reached. the clock’s manufacturer & stock number. a description of the OBVIOUS damage noted and thus your reason for refusal. IF YOU HAVE ANY QUESTIONS REGARDING OUR SALES, SHIPPING, AND RETURN POLICY, PLEASE EMAIL THEM TO By using this website,, you agree to be bound by the terms outlined above, regarding shipping and returns. Classic Clocks Etc. Ltd. reserves the right to change or update information and/or prices at any time. Although we work very hard to avoid errors in any information or pricing, we reserve the right to correct errors and cannot honor pricing errors in our product listings at Since we sell these clocks at our bricks & mortar store, we are notified promptly by the manufacturers of any price increases and will make all efforts possible to replicate that information on this site, as soon as is possible. By using this site, you agree to be bound by any such revisions and you agree to these terms of use.



Classic Clocks, Etc., L. Roger Smith's Classic Clocks, Etc., offers new and antique floor, wall and mantel clocks, most of which are key wound (mechanical). The firm offers antique and grandfather clock repair and specializes in French mantel and Victorian tall clock sales and repairs. The company states they offer service calls to it's customers. The company states that they are an authorized dealer & service provider for the Howard Miller Clock Company, Sligh, Kieninger, Hentschel, Comitti, Hermle, Ansonia & Chelsea Clock Co. They state they are members of the National Association of Watch and Clock Collectors, member #058827.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 10:00 AM-5:30 PM
T: 10:00 AM-5:30 PM
W: 10:00 AM-5:30 PM
Th: 10:00 AM-8:00 PM
F: 10:00 AM-5:30 PM
S: 10:00 AM-5:30 PM
Su: 1:00 PM-5:00 PM

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

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Classic Clocks Etc., Ltd.


Classic Clocks Etc., Ltd.

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