Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Dave's Chimney Service, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforDave's Chimney Service, LLC

            Chimney Cleaning
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/5/2013

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Dave's Chimney Service specializes in chimney cleaning and repair, masonry, dampers, brick replacement, crowns, repointing, liners and animal removal.

            Business Details

            BBB File Opened:
            4/5/2013
            Years in Business:
            13
            Business Started:
            1/1/2011
            Business Incorporated:
            3/25/2015
            Accredited Since:
            4/5/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            8
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Business Management
            • Mr. Dave Leavitt, Owner
            • Ms. Pisey S Leavitt, Business Manager
            Contact Information

            Principal

            • Mr. Dave Leavitt, Owner

            Customer Contact

            • Mr. Dave Leavitt, Owner
            • Ms. Pisey S Leavitt, Business Manager
            Additional Contact Information

            Fax Numbers

            • (978) 685-0787
              Primary Fax
            • (603) 204-5608
              Other Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a chimney sweep

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/24/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I hired ****'s Chimney Service who repaired my Chimney and replaced the flashing around it. I had a water leak on the front face of the chimney. They performed the repair in Aug. 2021. This seemed to fix the issue. However, during the month of Nov./Dec. 2022 our chimney started to leak again. This time on the back side of the chimney. I called ****'s to have someone come out to take a look. They were responsive and came out in early January 2023. I also had them come out and sweep the chimney at the same time. Two people inspected the chimney outside and told me that the flashing didn't look to be installed correctly. They told me that it was cut short, edges and seams were not even and there was an issue with caulking. They showed pictures they had taken. They told me that they would get back to me after discussing with ****. My issue is they have never gotten back to me on replacing the flashing under warranty. I have called 5+ times and each time the person answering the phone tells me they will speak to **** and call me back. They never do and I have to keep calling. After 5+ times of calling I've concluded that they aren't going to stand behind their work and their workmanship is not up to par. I would like them to come out and replace the flashing properly under warranty.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Angie V

            1 star

            11/03/2022

            Worst place ever to call for your chimney service. The owner is the rudest person in earth. Run from this company. Would have given negative stars if possible. The outside of our chimney looks horrible and $5,200 were paid for something that looks cheap. Prices are ridiculous. I tried getting into an agreement with **** but he obviously doesn't care about customer satisfaction. I will be uploading pictures soon and the text messages too. Run away

            Dave's Chimney Service, LLC Response

            11/08/2022

            Im sorry to hear you feel this way. Being a service provider contractor, I know for a fact its impossible to satisfy EVERY customer, no matter how much I tried, and I have bent over backward for some and still do. In this case, its no different.Your HVAC company contacted us in early May 2022 that you needed a liner for the chimney. My office scheduled a date for the technician to go out on 5/16/22 to perform a chim-scan inspection. Cost for inspection was paid in full by your hvac contractor. During inspection, we found the chimney was crumbling at the seams, and lead flashing was all beaten up and had black tar smeared all over it. An estimate was written up and sent to your hvac contractor. Upon agreement, your hvac contractor hired us to do the work. The job was completed in mid July 2022. Your chimney was rebuilt with matching bricks, new liner installed with reconstruct crown, and old lead flashing was ripped out and installed with new lead flashing. This job was done properly and correctly to prevent future water intrusion. Cost for this job was also paid in full by your hvac contractor.I received a call from you the next day expressing your concern about the look of new flashing. Your words I dont like the look of the new flashing. I want it to look like it did before. Mind you before was all beaten up with black tar smeared all over it. But again it was your home so I was willing to work with you as I always do with every one of my customers. I also understand some customers have different taste. This is first time ever I got a complaint over the appearance of flashing.We came up with a possible game plan. I explained to you I could send my guys back to make the flashing look all smeared up again even though it was unnecessary but the job will require setting up roof staging and more materials. This is an all day job with two guys. You didnt want to pay for this job or willing to work with me; therefore I couldnt help you. We were going back and forth for days. You threatened me over and over to come out and fix WHAT WAS NOT BROKEN (in my professional opinion) or you were going to trash me all over the internet and on radio. At this point, no matter what I say or do, you were never going to be happy.We, as contractors, cannot just go out and do free work that does not need to be done just because customers threaten us to post bad reviews. I strive to provide the ultimate customer experience on every job. But obviously it is impossible to please everyone.

            Customer Response

            11/08/2022

            ****, looking back to all of your bad reviews, you seem to have an answer to everything but never a solution to satisfy customer needs. How can many of your customer be wrong? You obviously have a problem. Find help!!I have not seen any constructive or positive respond from you to any of your bad reviews yet. As an entrepreneur you must learn to also accept bad criticism to improve. The world is not against you. You even have bad reviews from some of your previous employees. Counterattack is not the solution.

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.