This Business Is Not BBB Accredited

Specialty Commerce Corporation

Specialty Commerce Corporation

(508) 638-7000

Specialty Commerce Corporation

26 years in business
400 Manley Street
West Bridgewater, MA 02379-1085
Fax Numbers
  • (508) 238-1965
Additional Phone Numbers
  • (800) 952-5926
  • (800) 364-9060
  • (800) 689-2587
  • (800) 953-8731
  • (800) 939-9447
  • (800) 861-5665
Additional Email Addresses
BBB File Opened: 02/01/1992
Business Started: 02/01/1992
Business Incorporated: 10/15/1996 in MA
Type of Entity
Business Management
  • Mr. Michael McGarrahan, Operations Manager
Business Category
  • Catalog Shopping
  • Clothing
  • Internet Service
  • Internet Marketing Services
  • Beauty Supplies
  • Wigs

Service Area
We service the following area(s): Maine, Massachusetts, Rhode Island, Vermont
Alternate Business Names
  • ADI
  • Specialty Commerce Direct
  • VersaHair
  • Specialty Catalog Company
  • The Look
  • SC Direct
  • SC Publishing
  • Especially Yours Wigs
  • GSC
  • Western Schools
  • Paula Young
  • Salon Silhouettes

Number of Employees: 


Advertising Review

On 04/09/2018 BBB wrote to Specialty Commerce Corporation and asked the business to substantiate the following advertising: "Paula Young Platinum Plus loyalty program". BBB asked the buiness to provide information about how a customer is notified of the program and by what method they agree to pay the fee for this program. No information is provided on the website as to how to sign up or how to cancel the service. BBB found that these claims were Read More

Pattern of Complaint

According to BBB files this business has a pattern of complaints concerning returns of merchandise and restrictions regarding Final Sale or clearance items, as well as the SmartPost amount of $7.99 being deducted from any applicable refund for returned merchandise. Consumers indicate that they want full disclosure regarding which charity receives the donation of returned items from the business.  BBB understands that the customer may not have rea Read More


Specialty Commerce Corporation, or SC Direct, specializes in catalog and website shopping for wigs, wig supplies, hair pieces, clothing, hats and shoes. 

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Specialty Commerce Corporation include:

  • 9 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Specialty Commerce Corporation

This Business Is Not BBB Accredited

Specialty Commerce Corporation

Customer Review Rating:


Composite Score: