BBB Accredited Business Profile

(800) 494-7184

5 years in business
48 Central St
Manchester, MA 01944-1362
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 06/26/2014
Business Started: 11/23/2012
Business Incorporated: 11/23/2012
Type of Entity
Contact Information
  • Principal: Mr. Clayton Weaver, Customer Relations Manager
Business Category
  • Boots
  • Leather Clothing
  • Custom Shoes
  • Retail Shoes
  • Internet Service
  • Wholesale Shoes

Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • Mike the Boot Guy
  • 49 Boots
  • Harbor Trading Co., Inc
Number of Employees: 
Refund & Exchange Policy: 
Part of buying boots online is making sure you are dealing with a company with a good returns and exchange policy.  Cowboy Chief provides a hassle free 90 Day return policy!
If you need to return a pair of boots please just email us at and we will provide instructions on how to return your boots.
PLEASE NOTE: All boot returns are returned to Cowboy Chief offices NOT to Lucchese Boot Co. 
Other Return Policy Details:
Customer is responsible for the cost of shipping a return back to Cowboy Chief.
You have 90 days to return or exchange any pair of boots.
Boots may be returned for a refund of the purchase price of the boots.
Items must be unworn and unaltered with all original packaging. 
Returned shoes will NOT be accepted if the original shoe box has been used as packaging or is damaged in any way.
Refunds are processed within 5-7 business days of receipt.
Stall Stock product may be returned for refund but no exchanges on Stall Stock Collection boots.
No International Returns or Exchanges are allowed.
Stall Stock boots are returns only there are no exchanges allowed on Stall Stock boots.

BBB accredited business



Cowboy Chief specializes in Lucchese custom boots.  The business services include, but are not limited to custom men boot making, men's in stock boot supply, custom women boot making, women's in stock boot supply and much more.

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BBB Reason for Ratings

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Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.


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