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          First Call Medical Inc has 1 locations, listed below.

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            Business ProfileforFirst Call Medical Inc

            Lab

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            First Call Medical Inc is an INDEPENDENT DIAGNOSTIC TESTING FACILITY specializing in ambulatory heart and blood pressure monitoring.

            Business Details

            BBB File Opened:
            10/6/2017
            Years in Business:
            34
            Business Started:
            4/18/1989
            Business Incorporated:
            7/21/1989
            Type of Entity:
            Corporation
            Number of Employees:
            25
            Business Management
            • Ms. Liz Flanagan, CFO
            Contact Information

            Principal

            • Ms. Liz Flanagan, CFO

            Customer Contact

            • Ms. Liz Flanagan, CFO
            Additional Contact Information

            Fax Numbers

            • (978) 670-5457
              Primary Fax

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/10/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            My 2 month old son has a congenital heart condition. His cardiologist wanted for him to wear a ****** cardiac monitor for 24 hours to get a baseline of possible arrhythmias. First Call Medical sent me this monitor in the mail after receiving the order from the cardiologist. My son wore it and I was going to return it via ***** but it was lost. I contacted them to send me another one. I never signed any documentation that said Im liable for a lost monitor, nor was that disclosed verbally. They now claim I owe them $1,500 for that monitor! There is no documentation supporting this claim. Even worse, they wont send out another monitor for my son unless I pay that amount in full! Essentially withholding care to a baby. Insurances dont cover these. They then tricked/threatened my wife into getting payment information from her, unbeknownst to me. How do I get this resolved because I never signed anything that said this monitor is $1500 and I would be held liable! Please advise.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Travis H

            1 star

            11/15/2022

            Whatever you do. AVOID this company like the plague. Their management and office staff are not only incompetent, and rude, but they also practice unethical work practices for their employees.Nothing they send you is NEW. They also wash their devices in a personal employee's home washing machine. Don't even get me started on how unsanitary and against medical regulations that is.Their manager ****** is usually too busy golfing or watching a sports game to care about anything.

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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