BBB Accredited Business Profile

Dedham Bike

Dedham Bike

(781) 326-1531

Dedham Bike

86 years in business
403 Washington Street Unit 405
Dedham, MA 02026-4440
Additional Email Addresses
BBB File Opened: 01/01/1932
Business Started: 01/01/1932
Business Incorporated: 01/02/1976 in MA
Type of Entity
S Corporation
Business Management
  • Mr. James Donavan, President
  • Mr. Matt Donavan, Manager
Business Category
  • Bicycle Dealers
  • Bike Repair
  • Bike Rental
  • Electric Bike

Products & Services
Bicycles, Accessories, Service, Clothing/Shoes
Service Area
We service the following area(s): Massachusetts
Alternate Business Names
  • J.B.D. Cycleries, Inc.
Number of Employees: 
Methods of Payment
  • Cash
  • Check
Refund & Exchange Policy: 

Business States:

Absolutely NO Returns On:
Bicycles: All bicycle and lay-away deposits are non-refundable unless discussedprior to sale and noted on receipt - A 25% restocking fee will apply toany returned bicycle if an exchange cannot be agreed upon. Bikes must bereturned within 7 days and in showroom condition.
Car Racks: Are non-refundable.. Please ask us to help you fit your vehicle with a car rack.
Tools / Indoor Trainers: Are not returnable regardless of condition.
Clothing: There are no returns on padded shorts or undergarments.
Sale Items : Are non-refundable.

Permitted Returns and Return Policies:
Returns made within 7 days with a receipt = refund (except bikes as noted above)
Returns made within 7 days without a receipt = store credit (except bikes as noted above)
Returns made after 7 days and within 30 days = store credit (except bikes as noted above)
No returns will be accepted after 30 days.
All returns must be accompanied by a receipt to receive a refund.
All items must be in original packaging and in new, re-sellable condition.
All clothing returns (excluding padded shorts and undergarments) must be in new, re-sellable condition with hang-tags attached.
Refunds will be issued in the same form of payment as the original sale.
There is a 10-day waiting period for cash refund if a sale was paid by check.

We reserve the right to refuse any return based on merchandise condition.
Ifthere’s a problem with something you purchased from us, you can eitherbring it to our store or ship it back. Ship returns via Ground UPS orinsured US Mail (we do not accept CODs). We will refund shipping costson damaged or incorrect merchandise. Merchandise returned that appearsused will be subject to a restocking fee. (Labor fees are notrefundable, i.e., custom built wheels.)

Returns over $100 musthave a return authorization number clearly marked on the outside of thepackage or the item will be refused. A return authorization number canbe obtained by phone or e-mail.

BBB accredited business



Dedham Bike specializes in  the sale of new bicycles, parts and accessories. The business services include but are not limited new bicycles, repairs and service. 

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 10:00 AM-6:00 PM
T: 12:00 PM-8:00 PM
W: 10:00 AM-6:00 PM
Th: 12:00 PM-8:00 PM
F: 10:00 AM-6:00 PM
S: 10:00 AM-5:00 PM
Su: 1:00 AM-5:00 PM

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Dedham Bike

Dedham Bike


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