BBB Accredited Business Profile

Newton Distributing Company, Inc.

Newton Distributing Company, Inc.

(877) 837-7745

Newton Distributing Company, Inc.

16 years in business
245 W Central St
Natick, MA 01760-3774
BBB File Opened: 10/31/2012
Business Started: 04/01/2002
Business Started Locally: 04/01/2002
Business Incorporated: 04/04/2005 in MA
Type of Entity
Business Management
  • Mr. Lance LaFave, Principal
Business Category
  • Bathroom Accessories
  • Water Coolers
  • Commercial Products Wholesale and Distributor
  • Toilet Seats
  • Hand Dryers

Products & Services
Xlerator, Hand Dryer, Toilet Stall, Bathroom Partitions, Water Coolers, Plumbing, Division 10, Division 9, Fire Extinguishers, Fire Extinguisher Cabinets, Lockers
Number of Employees: 
Methods of Payment
  • Cash
  • Check
Refund & Exchange Policy: 
The company states: If you decide you don't like the item(s) ordered from our online catalog, simply cover the cost of return shipping. Providing, the
returned merchandise has not been installed, is returned complete and un-damaged we will process a credit for the returned item(s) minus a 25% re-stocking fee. Returns and exchanges may be refused if received after 30 days from the ship date.
How to return merchandise:
We want you to get your refund or replacement as quickly as possible. Please help us by following these simple steps for all returns or exchanges:
1.Carefully repack the item or items in the original packaging.
2.Include a printout of our Return/Exchange form.
3.Include a copy of the original Order Confirmation emailed to you (if you cannot find this, you may use a copy of the packing list enclosed
with your order)

We recommend using an insured shipping method with tracking to ensure your package arrives safely at our warehouse. Mail returns or exchanges
to the following address:

Newton Distributing Company, Inc.
Returns and Exchanges
966 Watertown Street
Newton, MA 02465
If the fault is ours If you should receive an incorrect or damaged item(s), please call customer service at (877) 837-7455 to arrange for pre-paid return shipping on the item(s) and processing of either a refund or replacement.
BBB accredited business



Total Restroom Solutions specializes in restroom accessories, manual hand dryers, the XLERATOR hand dryer, flush valves, automatic faucets, grab bars, waste receptacles, waterless urinals, toilets, sinks, water coolers, drinking fountains, bottle filling stations, bathrooms stalls, toilet partitions, restroom dividers, baby changing stations and much more! We are huge supporters of energy efficient, UL Listed, code compliant, eco friendly products.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 8:00 AM-5:30 AM
T: 8:00 AM-5:30 AM
W: 8:00 AM-5:30 AM
Th: 8:00 AM-5:30 AM
F: 8:00 AM-5:30 AM
S: Closed
Su: Closed
H: Closed

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Newton Distributing Company, Inc.

Newton Distributing Company, Inc.


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