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      Country
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          Find a Location

          BayCoast Bank has 18 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • BayCoast Bank

              330 Swansea Mall Dr Swansea, MA 02777-4112

            • BayCoast Bank

              714 Dartmouth St S Dartmouth, MA 02748-3227

            • BayCoast Bank

              299 State Rd N Dartmouth, MA 02747-4313

            • BayCoast Bank

              75 Alden Rd Fairhaven, MA 02719-4639

            • BayCoast Bank

              310 Airport Rd Fall River, MA 02720

            Business ProfileforBayCoast Bank

            Bank
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview


            Business Details

            This is a multi-location business.

            Find a Location

            BayCoast Bank has 18 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • BayCoast Bank

                330 Swansea Mall Dr Swansea, MA 02777-4112

              • BayCoast Bank

                714 Dartmouth St S Dartmouth, MA 02748-3227

              • BayCoast Bank

                299 State Rd N Dartmouth, MA 02747-4313

              • BayCoast Bank

                75 Alden Rd Fairhaven, MA 02719-4639

              • BayCoast Bank

                310 Airport Rd Fall River, MA 02720

              BBB File Opened:
              5/19/2008
              Years in Business:
              172
              Business Started:
              8/1/1851
              Business Incorporated:
              2/23/1998
              Type of Entity:
              Corporation
              Number of Employees:
              315
              Business Management
              • Mr. Daniel Briand, Vice President
              • Mr. Kevin Braga, Compliance Officer
              Contact Information

              Principal

              • Mr. Daniel Briand, Vice President
              • Mr. Kevin Braga, Compliance Officer

              Customer Contact

              • Mr. Kevin Braga, Compliance Officer
              Additional Contact Information

              Fax Numbers

              • (508) 675-4361
                Primary Fax

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/26/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              I was reassured by manager ***** that my automatic payments were automatically cancelled when my buy out request was made. Im refinancing my home mortgage, feb would be my last payment incase, with being reassured by my loan/lenders that any payment after the buyout request will either be returned or applied to my new company. Today 11 days after my approved auto-payment a double charge was made by baycoast bank. The last payment i made with manager ***** over the phone as well as my now UNAUTHORIZED cancelled automatic payment of an additional 400. So one authorized payment of ****** as well as the UNAUTHORIZED (reassured cancelled) automatic payment was deducted from my bank. This has been contested thru my bank as unauthorized as well as baycoast bank blocked from future abilities.As a call center employee told me i myst provide a signature to cancel automatic payments even with a buyout request and termination of said loan with company.This is unprofessional and beyond unacceptable as i have emails and phone records to prove i was reassured all automatic payments were cancelled upon buy out request and this was a UNAUTHORIZED payment/charge to my account needing to be reversed all fees covered any unpaid bills to also be covered by baycoast bank for this UNAUTHORIZED charge.
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

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