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            Business ProfileMr. Awnings

            Awnings
            BBB accredited business

            Additional business information

            Additional Info:

            The business does not fix or install permanent awnings of ANY kind.

            Product lines like Sunsetter, Sunesta & Futureguard awnings allow Mr Awnings to provide what most customers are looking for. At this time, the business does not offer a showroom, however, they do provide free in home design consultations by appointment only.  

            See all additional business information

            Contact Information

            237 Water St

            Wakefield, MA 01880-2582

            Visit Website
            Email this Business
            (978) 774-4999

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            Customer Reviews

            5/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/8/2005

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Mr Awnings specializes in designing & installing retractable awnings of all sizes and colors for both residential and commercial projects.  The business products include, but are not limited to free in home design consultations, retractable shelters, solar window shades, retractable screens, fabric replacement on retractable awnings and much more.  The business cannot service or install PERMANENT awnings. 

             

            Products & Services

            Retractable Awnings, Retractable Motorized Screens, Solar Shades, Retractable Awning Shelters

            Business Details

            Location of This Business
            237 Water St, Wakefield, MA 01880-2582
            Email this Business
            BBB File Opened:
            4/21/2005
            Years in Business:
            20
            Business Started:
            11/1/2003
            Business Incorporated:
            1/1/2017
            Accredited Since:
            4/8/2005
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            10
            Alternate Business Name
            • Mr Awnings (a Sunspaces Company)
            • Sunspaces
            Business Management
            • Mr. Jay Salem, President
            Contact Information

            Principal

            • Mr. Jay Salem, President

            Customer Contact

            • Mr. Jay Salem, President
            Additional Contact Information

            Fax Numbers

            • (978) 774-8422
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/31/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My motor-driven awning worked flawlessly but its fabric was faded and mildewed; so, on 5/15/21, I paid ************************* to install new fabric. On 8/24/21 their technicians did, and left. The first time I tried to extend the awning, it would not move. After several tries it extended, but then it would not retract. After several tries it retracted but abnormally slowly; then it would not extend. The fabric was cockeyed; it could not roll straight, smoothly, straight and flat onto the aluminum roller. It had wrinkles so large that they overlapped, formed creases, and jammed the awning's mechanism. I e-mailed descriptions and photos to ************************* manager ***** Salem and proprietor Jay Salem and asked for someone to visit. They refused, saying that there was NO WARRANTY on the installation.Mr Salem said -- FALSELY and BASELESSLY -- that I had caused the problem by ordering fabric 6" too long (not too wide). How this could cause crooked, uneven winding of the fabric, he couldn't say.
            Read More

            Customer Reviews

            11 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Scott S

            03/11/2024

            Beautiful awning that was expertly installed. Wonderful people that make the process super easy. Highly recommend Mr. Awnings!

            Mr. Awnings Response

            03/12/2024

            Thank you for your review. We truly appreciate you taking the time to let us know youre enjoying your awning. Have a wonderful Summer. 
            Read 10 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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