BBB Business Review
BBB Accredited Business since
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SunSetter Products, Limited Partnership sells retractable SunSetter deck and patio awnings, solar screens and related outdoor deck and patio accessories. They also manufacture and sell a line of flagpoles under SunSetter and Topflight brands. All products are designed to be installed and maintained by the homeowner. The company also sells sells products through a network of independent dealers who sell and install across the United States.
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A BBB Accredited Business since
BBB has determined that SunSetter Products meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for SunSetter Products include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 20 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Reviews are not used in the calculation of the BBB Rating.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||11|
|Total Closed Complaints||20|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Type of Entity
Business ManagementMr. Ido Eilam, C.E.O.
Number of Employees
AWNINGS & CANOPIES FURNITURE-OUTDOOR FLAG POLES Sign Manufacturing (NAICS: 339950)
Hours of Operation
|M||:||8:30 AM - 4:00 PM|
|T||:||8:30 AM - 4:00 PM|
|W||:||8:30 AM - 4:00 PM|
|Th||:||8:30 AM - 4:00 PM|
|F||:||8:30 AM - 4:00 PM|
Method(s) of PaymentVisa
Alternate Business NamesSun Setter SunSetter Products, Limited Partnership
Industry TipsFinding a Reliable Furniture Store - 5 Tips - Video
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview