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Find a Location

Brighton Motor Service has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Brighton Motor Service

      118 North Beacon St Brighton, MA 02135-2020

      BBB Accredited Business
    • Brighton Motor Service

      120 North Beacon St Boston, MA 02135

      BBB Accredited Business

    Business ProfileforBrighton Motor Service

    Auto Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/12/1989

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    George Nassif Service Station, Inc., doing business as Brighton Motor Service, provides general mechanical repair service for both foreign and domestic automobiles.

    Business Details

    This is a multi-location business.

    Find a Location

    Brighton Motor Service has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Brighton Motor Service

        118 North Beacon St Brighton, MA 02135-2020

        BBB Accredited Business
      • Brighton Motor Service

        120 North Beacon St Boston, MA 02135

        BBB Accredited Business
      Location of This Business
      118 North Beacon St, Brighton, MA 02135-2020
      BBB File Opened:
      1/12/1989
      Years in Business:
      45
      Business Started:
      1/1/1979
      Business Incorporated:
      5/27/1987
      Accredited Since:
      1/12/1989
      Type of Entity:
      Corporation
      Number of Employees:
      3
      Alternate Business Name
      • George Nassif Service Station, Inc
      Hours of Operation

      Primary

      M:
      8:30 AM - 6:00 PM
      T:
      8:30 AM - 6:00 PM
      W:
      8:30 AM - 6:00 PM
      Th:
      8:30 AM - 6:00 PM
      F:
      8:00 AM - 6:30 PM
      Sa:
      9:00 AM - 5:30 PM
      Su:
      10:00 AM - 4:30 PM
      Business Management
      • Ms. Elaine Nassif, Owner
      Contact Information

      Principal

      • Ms. Elaine Nassif, Owner

      Customer Contact

      • Ms. Elaine Nassif, Owner
      Additional Contact Information

      Fax Numbers

      • (617) 783-0187
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/04/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I brought in my car because it was shaking and making a loud rattling sound when the car reached a speed of 60 mph. I am from out-of-state and wanted the car looked at before making the 4-hour trip home. The owner claimed the problem was fixed and told me if I paid cash, he would charge significantly less. He also said he was giving me a great deal and asked that I not mention the charge in front of any of the employees. When he said the job was done, the *** light and several other indicators were showing. He claimed that if I just drove the car, they would go away. I insisted they fix the problem before I left and he claimed they found a faulty sensor (indicating that he was lying that the problem would just go away). They fixed the lights, but when I was on my way home on the highway and went 60 mph, the shaking and rattling was exactly the same as before. At that point, I had driven an hour already and the traffic was terrible going in the opposite direction. The owner must have known that because I was out of town and needed to get home, I would have no recourse if the problem returned. Because he kept promising me a great deal because he said I was a "good person" and I had been waiting 5 hours, I was foolish and did not ask fro a receipt so I realize I have no recourse other than to file a complaint.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

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