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          Hans Imports has 1 locations, listed below.

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            Business ProfileforHans Imports

            Auto Repair
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 5/23/2008

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Han's Imports is a preventive maintenance and automotive repair center that performs services imported and domestic vehicles. The company states the services they provide consist of the following: distributorless ignition, fuel Injection, ignition wires & cables, Oil Change Services, lube, and filter spark plug, VW/Audi Specialist, Diesel Service and Repair, Domestic Service and Repair, Asian Service and Repair, High Performance/Motorsport, Service and Repair, Vehicle Evaluation, State Inspections, Alignment, Steering and Suspension Service and Repair, Exhaust, ALL Manufacturers Mileage Service(s), Fuel Injection Service, Brakes, Engine Tuning, Timing Belt Replacement, and General Maintenance.

            Business Details

            BBB File Opened:
            6/16/2004
            Years in Business:
            41
            Business Started:
            1/1/1983
            Accredited Since:
            5/23/2008
            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            3
            Alternate Business Name
            • Hans Imports and Domestic
            • Mox-Nix Enterprises
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Omar Martin, President
            Contact Information

            Principal

            • Mr. Omar Martin, President

            Customer Contact

            • Mr. Omar Martin, President
            Additional Contact Information

            Fax Numbers

            • (401) 295-2084
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            DONALD B

            1 star

            05/24/2023

            I have previously had a bad experience with this business back in 2021. But this time, in 2023 it is worse. I have a **** VW Beetle that was leaking oil. Back in 2021 he repaired the leak satisfactorily. But there were unacceptable delays on his part and his prices are outrageous. But he did say he guaranteed his work. In December of 2022 it began leaking oil again badly. I contacted him and I was told that if it was something he did, he would repair it for free. So, I had to take the chance and had it towed there. I told him I was in no hurry because it was wintertime. Last March I contacted him and asked when he could get to it, and he said around the middle of April. Three weeks from the middle of April, he still hadn't looked at it. As it turns out, the problem was not his fault, it was something else. He told me several times he would come up with an estimate before he began the work so I wouldn't be surprised when the work was completed. I never saw an estimate nor was I even offered one verbally. Also, I never signed an agreement nor was I offered one. He charged me $4200 for the repair which consisted of replacing an oil cooler and several other inexpensive parts. Needless to say, I was shocked beyond belief. I believe he is retaliating against me because of bad but truthful review gave him on ****** from 2021. Of course, I have to pay his outrageous fee or I don't get my car back.

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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