Customer ReviewsforQuirk Cars, Inc.

Bait and switch. Website offers a "Quirk Discount" on many cars for sale which is included on the bottom line advertised price. Nowhere does it show any conditions for this discount. When you get to the dealership they start to lay conditions on you such as "trade in required". Completely misleading.

Extremely Disappointing Experience at Quirk Ram I recently had the unfortunate experience of dealing with Quirk Ram, and I must say it was one of the most frustrating encounters I've had with a dealership. The lack of respect and customer service I received was truly disappointing.From the moment I walked in, it was clear that this dealership had a serious issue with customer service. The service department gave me the run-around, making it incredibly difficult to get a straightforward answer about the ongoing issues with my vehicle.What was even more shocking was when they attributed a vehicle problem to its color, suggesting that "it is what it is" because the car was white. This kind of excuse is not only absurd but also insulting to customers.The communication was another major problem. I was repeatedly told that someone would call me back, but it only happened after several reminders or when I visited the dealership in person. This lack of follow-through and accountability is unacceptable.Overall, my experience at Quirk Ram showed a complete lack of respect for customers and a disregard for their loyalty. I strongly recommend looking elsewhere for your automotive needs. This dealership's attitude towards its customers is simply unacceptable, and I hope they take this feedback as an opportunity to make much-needed improvements.Last visit was June 12, 2023. Had phone calls with service manager and facility with no resolutions. Please feel free to reach me at any time, and I can share with you numerous issues.

Absolutely the worst dealership I have dealt with. Hiding damage to a brand-new truck when I purchased it. Service issues, with recalls. Taking hours to do simple routine maintenance. I would not recommend to anyone, stay away. Buyer Beware!!!

In early June 2023, I found a new Genesis *** at Quirk Auto in ********* **. I planned to finance a portion of the car along with a cash down payment. I chose to use money from my ********************** Account. The money was delayed, so the salesman suggested that he could attempt to get financing through Genesis ********* for the entire cost of the vehicle. I could not afford to pay the $800.00/month payment based on the total financing of the car. I asked the salesman, once I receive the TSP funds, could I pay down a portion of the loan and lower my monthly payment?He said that Genesis ******* would allow me to do that. Within a week of the purchase of my ***, I received my tsp funds and immediately posted 2 cash payments to Genesis ******* and requested my new monthly payment based upon these payments and the remaining loan balance.Genesis ******* stated that the $800.00 per month payment could not be changed. Any change could only come as a result of a refinancing of the loan and Genesis ******* DOES NOT REFINANCE THEIR LOANS. This Salesman deals with auto financing on a daily basis. If he had told me that the Monthly payment could not be changed without refinancing, I would have certainly waited (the few more days) to purchase my ***.As I have not been able to secure comparable financing, I borrowed the additional amount to pay off the car, from family members. If this salesman was not aware of the financing options and restrictions, he should have been and should not have given me incomplete information. Given that I already discussed with him my plans for a down payment and limited financing of the car.What was supposed to be an enjoyable experience, was a costly nightmare!V/r ****************

I bought a car from *** of ********** and the management sales personnel and everyone in that place has been nothing but rude and disgusting to me after my purchase!!! This company should be shut down!! It is horrible how they treat people after spending money and knowing that they can get away with being completely unprofessional and not having to care all it is sadly is money in their pockets I hope someone changes something about how they treat customers! I cant WAIT TO GET RIDE OF THIS CAR!!!

False advertising. Lied to and discriminatorily harassed afterwards. Charged 11% higher than advertised as MSRP. Misrepresenting kia ******* as working features that are not available in ************* because of their legal fight over right to repair

I have a 2018 Subaru WRX STI with 27k miles. Its clutch failed 2 months after it's 36 month warranty expired. Given the car was sitting in the driveway for over a year and it's low mileage, I requested an extension to the warranty. My request was denied and instead I was asked to take the car to a dealer for a teardown and fully determine the damage, so that Subaru could determine if they can help with covering part of the ****. However, I would have to agree to pay a **** that could range from $2300 to $4000 per Quirk Subaru. I told Quirk Subaru that Subaru of America is considering to cover the **** partially but they refused to work on the car unless I agreed to lay the **** even if Subaru of America changed their mind. It was the most unpleasant experience I've had with a car brand in my life. Subaru has no loyalty toward it's customers and Quirk Subaru has no intention to assist their customers. They couldn't admit that a brand new car shouldn't fail this soon and cause possibly a $4000 ****. I should have seen this coming when our Forester spent more than six months in the dealer before finally they had to take it back . I decided to fix the car myself and return all of our cars in the family at the end of their lease to never get in a Subaru ever again. I had brought my car due to brake issues 3 times to various Subaru dealers. Apparently this wasn't a good enough reason to even consider that this clutch could have failed due to a a faulty brake system. They have the most incompetent service and dealership.

THIS COMPANY DESERVES NO STARS BECA*** **** LIE TO YOU, TAKE **** ORDER, **** AN INVOICE AND ***** SHIP ******* AND **** **** *****. **** DIRECT YOU TO ZELLE TO PAY FOR *** ******* BECA*** **** CLAIM *** ****** CARD MACHINE DON'T **** AND WHEN YOU *** ZELLE YOU CAN'T GET **** ***** BACK ONICED ITS SENT. **** ****** IS *** ******************, *****, CHEET, ********* AND DISCUSSTING INDIVISUAL YOU WILL RUN *******. I HAVE **** DEALING WITH **** RERARDING AND AUTO **** ************ OVER A ***** AND ********* TO REFUND MY ***** AND **** AVOIDS **** ****S, ***** RETURN A **** AND PROMISS YOU ALL THAT IS A ******** AND LIES, ** ****ING **** *****, PROMISSING A REFUND IF YOU DON'T GET *** **** AND *****M ***** FOLLOW THRU ON WHAT HE SAID HE'LL DO!!! ****S **** ***** AND YOU GET NOTHING IN RETURN, *** ***** YOU PAY IS FOR ***IR FRIDAY, HOLIDAY, BIRTHDAY ECT... THATS WHAT **** FUNDING."