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This business is not BBB accredited.

McGee Toyota

Additional Locations

Fax: (781) 829-9080 View Additional Phone Numbers 860 Washington Street, Hanover, MA 02339 http://www.mcgeecars.com


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Description

McGee Toyota Car Dealership that sells and leases New Vehicles and sells pre-owned vehicles. MaGee Toyota also has a full service Parts and Service Departments for both new and pre-owned vehicles. 


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for McGee Toyota include:

  • 26 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for McGee Toyota include:

  • Length of time business has been operating
  • Response to 26 complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

26 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 11
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 13
Total Closed Complaints 26

Customer Reviews Summary Read customer reviews

12 Customer Reviews on McGee Toyota
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 10
Total Customer Reviews 12

Additional Information

BBB file opened: December 22, 1993 Business started: 02/01/1970 in MA Business incorporated 01/30/1992 in MA
Type of Entity

Corporation

Business Management
Ms. Patrice Hillier, Customer Relations Mr. Rob Mcgee, Owner
Contact Information
Principal: Ms. Patrice Hillier, Customer Relations
Number of Employees

80

Business Category

AUTOMOBILE DEALERS-NEW CARS AUTOMOBILE DEALERS-USED CARS AUTOMOBILE LEASING AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE OIL & LUBE SERVICES AUTOMOBILE DIAGNOSTIC SERVICE New Car Dealers (NAICS: 441110)

Hours of Operation
M: 7:00 AM - 9:00 PM
T: 7:00 AM - 9:00 PM
W: 7:00 AM - 9:00 PM
Th: 7:00 AM - 9:00 PM
F: 7:00 AM - 7:00 PM
S: 7:00 AM - 6:00 PM
Su: 11:00 AM - 5:00 PM
Method(s) of Payment
Cash
Check
Money Order
MasterCard
Visa
American Express
Discover
Alternate Business Names
McGee Motor Cars, Inc. McGee Preowned Superstore
Industry Tips
Automatic Transmissions Automobile Body Repairing & Painting Automobile Repair and Services Automobile Repairs & Services - 5 Tips - Video Buying a New Car Buying a Used Car Finding a Reliable New Car - 5 Tips - Video Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign

Customer Review Rating plus BBB Rating Summary

McGee Toyota has received 3 out of 5 stars based on 12 Customer Reviews and a BBB Rating of B.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.