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          Barry's Auto Group, Inc. has 1 locations, listed below.

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            Business ProfileforBarry's Auto Group, Inc.

            New Car Dealers

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            At-a-glance

            Customer Reviews

            2.23/5stars

            Average of 13 Customer Reviews

            Customer Complaints

            15 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Barry Motors, Inc. provides sales and service of new and pre-owned vehicles, both foreign and domestic, up to and including SUVs and pick-up trucks.

            Business Details

            BBB File Opened:
            1/1/1996
            Business Started:
            1/1/1996
            Business Incorporated:
            6/25/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            28
            Hours of Operation

            Primary

            M:
            7:30 AM - 7:00 PM
            T:
            7:30 AM - 7:00 PM
            W:
            7:30 AM - 7:00 PM
            Th:
            7:30 AM - 7:00 PM
            F:
            7:30 AM - 6:00 PM
            Sa:
            8:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Lucas Barry, President
            Contact Information

            Principal

            • Mr. Lucas Barry, President

            Customer Contact

            • Mr. Lucas Barry, President

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/24/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            BBB unable to locate business
            When I first purchase the vehicle in September I return with the vehicle the third day of having it in my possession demanding my money back and was told that I was not getting my money back. I'm handicapped and I live in ********** ************ for the next 3 months I was told to bring the vehicle back up and down the highway because they kept saying that they fixed the problem and the problem was never fixed with the vehicle I then proceeded to call the Attorney General's office only to be pointed back to this website in the end. Now Barry's Auto Group is closed for Good not only am I stuck paying the car note but the vehicle is no longer drivable there are six recalls on this vehicle. If I have to write you a letter a day for the next 30 Years I'm going to write you a letter a day for the next 30 years because I want my money back and at this point I deserve a new vehicle! I want the $18,000 back that has been invested in this vehicle.

            Customer Reviews

            13 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michael G

            04/02/2023

            From day one I've had a multitude of problems with this SUV I try to return it the next day they refuse to give me back my money they had me running up and down the highway for weeks at a time three and four weeks until I finally got tired of going my car note is $400 a month I have the place is closed and my warranty is no good I had a 5-year warranty with Barry's Auto Group and all the time that they've mistreated people and rip people off now there's no one to talk to about my money that I spent I gave them $1,500 for a car that look pretty but did not work it has engine problems and has had engine problems day one I've been complaining and complaining and complaining and complaining and no one would help me! Now they are closed what am I to do now?

            Barry's Auto Group, Inc. Response

            04/03/2023

            Good morning,** very sorry to hear that you are having an issue with your vehicle. Your warranty is 100% still valid and can be used anywhere that accepts service contracts. Even the basic service contracts we sell cover most engine issues so you should have coverage with your service contract. If you have any further questions I can be reached at support @barrymotors.com. Thank you!

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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