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Find a Location

Jim's Auto body has 1 locations, listed below.

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    Business ProfileforJim's Auto body

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Jim's Auto Body provides a full range of automotive services including, but not limited too oil changes, brake services, used car sales and body work.

    Business Details

    Location of This Business
    128 Bridge Rd, Salisbury, MA 01952-2410
    BBB File Opened:
    7/22/1999
    Years in Business:
    55
    Business Started:
    1/1/1969
    Business Incorporated:
    8/5/2013
    Type of Entity:
    Corporation
    Number of Employees:
    5
    Alternate Business Name
    • Bridge Road Auto Inc
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Jesiel DeOliveira, Owner
    Contact Information

    Principal

    • Mr. Jesiel DeOliveira, Owner

    Customer Contact

    • Mr. Jesiel DeOliveira, Owner
    Additional Contact Information

    Fax Numbers

    • (978) 462-6885
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Car has one more year of extended warranty April 30th, car towed to Jims Auto for transmission. This is the second transmission since owning the car (May 2019). First transmission replaced 2019.Picked up car May 27. Had to pay over $700 for labor, although I did not choose this option with extended warranty company.Towed car back May 30 for shaking, would not go on incline, then eventually not above 15 mph.Now front end enlightenment. "Fixed" that.Picked up car June 2.Car towed back June 5. Car would not go into gear. When in reverse, car drove in drive. Could not get in park. Was told needed new cable.Although car is better, still shaking when, especially inclines. Shakes when gently pressing on accelerator. Not able to take on highways, hard to go up hills, mountains on highways.Took back again June 13. Now told needed new motor mount.Replaced motor mount. Another $149.00 No difference.New mechanic. Now told needed tune up. Did that. Over $400.Same thing, shaking when gently on accelerator, making whining sound and hard acceleration on highway and hills.Now told to take to dealer and not back to Jims Auto. Took to ******* dealer in Haverhill July 6. Was told this transmission was faulty. Paid $149 to dealer for diagnosis and documentation.Brought back to Jims Auto July 13, 2022, since this second transmission is under their 6 month warranty.Was called Friday, July 22. Told car was ready and were test driving it. Ready by 5:00. Called Saturday July 23. Car not ready. Problems with transmission again (the one they put in again).Received a call July 26. Told car was all set now, but I owe $1100 for labor. Replied I do not have another $1100. Ive already spent over $1550 for an issue that was under warranty ($100 deductible). That would be $2650 total!!Car has been at Jims Auto. When I call, ** told different scenarios by different employees. I have been emailing with no response.Thank you.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

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