BBB Accredited Business Profile

James D. Julia, Inc.

James D. Julia, Inc.

(207) 453-7125

James D. Julia, Inc.

52 years in business
203 Skowhegan Rd
Fairfield, ME 04937-3305
Fax Numbers
  • (207) 453-2502
Additional Phone Numbers
  • (207) 453-7126
  • (207) 453-7127
Additional Email Addresses
  • info@jamesdjulia.com
BBB File Opened: 11/05/2003
Business Started: 01/01/1965
Business Incorporated: 01/01/1986 in ME
Type of Entity
Corporation
Business Management
  • Mr. James D. Julia, President
Business Category
  • Auctioneers
  • NAICS: Furniture Stores
  • Appraisers - Antiques

Service Area
ALABAMA, ALASKA, AMERICAN SAMOA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, GUAM, HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, NORTH DAKOTA, OHIO, OKLAHOMA, OREGON, PENNSYLVANIA, PUERTO RICO, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGIN ISLANDS, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING
Alternate Business Names
  • James D. Julia Auctioneers & Appraisers
Number of Employees: 
40
Refund & Exchange Policy: 

The business states:

"We have attempted to make a consistent effort in
cataloging and correctly describing the property
to be sold. The catalog descriptions carry a limited
guarantee. It is a guarantee to protect you against
major discrepancies that would have a major effect
upon the value of the item. Under no circumstances
do we guarantee against anything less than a major
discrepancy that would have less than a major
effect upon value. This limited guarantee covers
authenticity. It also covers any major restoration or
repair not described. Also we guarantee against fakes,
reproductions or major fabrications. As outlined above,
our guarantee is limited, however, it is almost unique
in a business that operates “Caveat Emptor”. This is
not a perfect system, however, and it is important to be
aware of that. Our intention is to be as fair as possible
in our catalog descriptions but it is virtually impossible
to adequately describe an antique or collectible item
that has been used and shows signs of wear. If you
are a discerning, highly particular customer, it is
virtually impossible to adequately describe an antique
item that has been used and shows signs of wear.
Imperfections, slight damages, handling marks, etc.,
are commonplace with antiques and with most buyers
it is understood and accepted. If, however, you are a
very discerning buyer and wish to know exactly what
the lot is and if imperfections, handling marks, small
alterations are something that are of great concern to
you, then expecting mint or near mint condition, it
is advisable that you not ever submit absentee bids
here or at any auction house without seeing the item
in person, since your definition of condition might
be far more particular than what any cataloger would
have time or space to specify. The entire purpose of
our catalog description is to give our customers a
general description and idea of what the lot is and we
will stand behind that description regarding a major
discrepancy only. If the discrepancy is less than major,
under no circumstances would any adjustment or
refund be made. This means that if you are purchasing
a gun and find a small undisclosed surface crack in
the wood or a couple of small chips in the wood that
were not disclosed, it would not qualify for a refund.
If however the stock were broken through the wrist,
that would constitute a major problem and qualify for
a refund. If a small in use repair were incorporated
in an antique gun and overlooked in a description, it
would not qualify for a refund. However, if the barrel
were cut or the gun serial numbers did not match, but
described as “all matching serial numbers”, obviously
that would qualify as a major problem and subject to
a cancellation. If the gun were described as excellent
original blue and it was discovered to have been reblued,
it would qualify for a cancellation. In regards to
assessments of quality or percentage of original finish;
under no circumstances would we cancel the sale for a
difference in assessment. If our cataloger states that the
gun retains about 70% of its original blue on the barrel
and in your assessment after you receive the gun you
feel it’s actually 60%, a refund would definitely not be
considered. However, if our cataloger stated that there
was 70% original blue and it turned out that it was
re-blued, that’s a major problem and it would qualify
for a refund. As stated above, this is an imperfect
system; the very best thing that a client can do is to
attend the auction and view the goods in person or
have an agent examine the things on their behalf. In
lieu of that, should you elect to leave absentee bids,
we will protect you on major problems, but under no
circumstances will we cancel the sale for less than a
major problem. The purpose of our guarantee is to
protect our bidders from major problems that would
have major effect upon the value of the firearm. It
is impossible for us and it is not our intention to
guarantee to satisfy everyone; it is important that one
understands this before bidding absentee. Should the
need arise, the auctioneer reserves the right to make
verbal corrections and provide additional information
from the block at the time of the sale. Absentee bids
will not be executed on items that are found to be
other than described in the catalog unless we were
able to contact you prior to the lot being sold and
advise of this discrepancy. If we are unable to reach
you or if time does not permit, we will not execute
your bid. Please Note: the only thing we guarantee is
what is in print in the catalog and what is announced
from the block at the time of sale. Absolutely nothing
discussed over the telephone or in person prior to the
auction shall be construed as part of the guarantee.
Since opinions can differ, particularly in the matter
of condition, the auctioneer will be the sole judge in
the matter of refunds. This guarantee is limited to the
following time duration and limits. Please read:
A. Time Limit
For live bidders it is expected that you have examined
the items before you purchased them and that as
you pick them up, you will re-examine them one last
time. If there is a problem regarding condition, it is
expected that you would notify us immediately before
leaving the auction facility. If you are an absentee
bidder then it is your responsibility to examine the
lot immediately upon receipt. If a major discrepancy
should be discovered, it is your responsibility to
contact us immediately. Please note: All guarantees
and options for refunds or adjustment become null
and void 44 days after the auction. We pay consignors
on the 45th day. Once we have paid our consignors
we no longer have control for the payment and under
no circumstances can we consider any refunds. If you
suspect that there is a major discrepancy or problem
with authenticity of your lot, it is your responsibility to
contact our office before the 44 days are up and let us
know that you need some extra time. We can usually
make arrangements to extend the guarantee for a few
days if you personally advise us. Please note: If you
pay late and thus, receive your items late, it does not
qualify for special privileges. The guarantee is null and
void 44 days after the auction. It is your responsibility
to pay for and acquire your purchases in a timely
fashion. So if there is a major discrepancy, you have
time to notify our office. Please remember that if you
call us 46 days after the auction, there is nothing we
can do about a major discrepancy except apologize to
you. If you want to be considered for an adjustment or
refund, it is your responsibility to notify us within 44
days after the auction.
B. Limit of Restitution
Under no circumstances will the auctioneer be
responsible for lost profits or other financial damages.
Refunds requested on the grounds of authenticity
must be accompanied by at least a supporting written
statement from an authority recognized by the
auctioneers. Auctioneer will not be responsible for
shipping costs, after auction appraisal fees, testing
or any other post auction costs. If it is agreed that an
item may be returned, it is the buyer’s responsibility to
return it in the same condition as received.
C. Type of Restitution
An item that qualifies for an adjustment is limited to
one of the following options:
1) Major problems, (i.e. fakes, significant alteration,
major unannounced restoration, etc.) will result in a
refund in sale price, adjustment in sale price, or repair
by the auctioneer. The auctioneer shall be the judge as
to the final resolve.
2) Less than major problems or discrepancies are not
part of the guarantee and no refund or adjustment will
be considered for less than major problems."

BBB accredited business

A+

Overview

At Julia’s we make buying as easy as possible! There are four steps to the auction process.
The first is finding the items on which you want to bid. The simplest way to learn about what is going on and the items coming up in the auction is to sign up for our newsletter.
Once our catalog is ready for publication, you will be notified that it is accessible free of charge online! Our online catalog will list items coming up to auction along with a detailed description written by our staff and industry experts. Our online catalog features high definition images that you can “ZOOM” in on intricate details. Selected items also feature our 360° view which allows you to rotate the item and see the full perspective. As always, if you are interested in an item and need more information, please don’t hesitate to contact us with your question at info@jamesdjulia.com. We always post the most current information about the auction and about each item in the auction in our online catalog.
The second step is to read our Conditions of Sale for the auction you are interested in. This covers important aspects like our limited Guarantee, Buyer’s Premium, how to pay, when to pay, and other business aspects of the auction.
The third step is to make your purchase. We always encourage all our bidders to come to Fairfield for the auction, and inspect the items before the auction begins. Preview time is typically the day before the auction, and a few hours before the auction starts. These times are posted once the auction is scheduled. This will give you the opportunity to fully review and inspect the item at your own pace.
The fourth step is to register for the auction. There are four different ways to register and bid at our auction: Present at the auction, Telephone Bidding, Absentee Bidding, and Online Bidding.
Present at the Auction
If you are in Fairfield, walk to our registration desk at the back of the auction hall and our administrative team will guide you through the registration process. A credit card and another form of identification is needed to register as a bidder in our auctions. Once we gather all the appropriate information, you will receive a bidding paddle.
Simply waive the bidding paddle every time you wish to bid, and your bid will be recognized by the auctioneer. If you are the winning bidder, the auctioneer will announce the number on your bidding paddle, and the amount of your winning bid. Our administrative team keeps track of all of this information for the next step in the process.
Telephone Bidding
By far, this is the most popular absentee bidding option of our customers. This gets you the closest to the live auction experience from anywhere in the world. The process requires three steps. First, read and complete our Absentee Bidder form and fax or email it to us. On the form, you will provide us with your information, and what lots you want to bid on. Our administrative team will review your form and establish a bidding paddle number for you. If we have any questions, we will contact you. It is important to send this form to us as soon as possible, to ensure your application is vetted and entered properly.
On auction day, approximately three lots before your item comes on the block, your personal representative will call you, confirm your identity and the lot you want to bid on, and bid on your behalf. Remember that this is a LIVE auction. It moves very rapidly, so be ready! If you are the winning bidder, your representative will tell you that you won, and the winning bid amount. If you disagree, for whatever reason, you must notify the representative immediately.
Absentee Bidding
Much like the telephone bidding process, complete the Absentee Bid Form, along with the lots you want to bid on and the maximum (limit) amount for us to bid on your behalf. You will have a personal representative at the auction bidding on your behalf up to the limit amount that is indicated on your form. For more information on advanced absentee bidding, read our FAQs and the “Plus 1” instruction on the Absentee Bid Form.
If you are the winning bidder, you will be notified a few business days after the auction is completed by receiving an invoice in the mail or by email. If you want to know the outcome prior to that, please wait until the first business day after the full auction is completed, and call our office. We will be able to assist you then.
Online Bidding
Julia’s auctions are broadcast on two internet auction platforms: Proxibid (Firearms Auctions only) and Invaluable (all auctions). Each of these auction platforms charges an additional fee for all purchases made over their platform. Go to your favorite auction site, complete their registration process and follow their instructions on how to bid using their service.
The fifth step is to pay for your purchases and arrange delivery.
If you are at the auction, all of your winning bids will be added together along with the appropriate Buyer’s Premium and Sales Tax. You can pay for your purchases at our Registration desk. The acceptable forms of payment are addressed in the Conditions of Sale. After you have paid for your items, our Operations department will assist you in gathering your purchases. We have packaging materials available for you to use.
If you are an Absentee Bidder, you will receive an invoice and a shipping instruction form. If you have provided your email address, you will be emailed both an invoice and a shipping form within 48 hours if the last day of the auction. All Winning bidders will be mailed their invoice and shipping form two business days after the auction. Payment in full and completed pickup or shipping instructions are required to be completed 15 days after the auction. The invoice will reflect all of the items you purchased, plus the Buyer’s Premium. Depending on where the items are being shipped, you may be assessed sales tax. As mentioned earlier, if you purchased using an online auction platform, there will be additional fees for that service.
The domestic shipping instruction form and international shipping instruction form contains selections for how to ship the items, where to ship the item, the fees for shipping, and information pertaining to the shipping process. The shipping form must be returned to us at the time of payment in order for us to ensure your items get to you as soon as possible.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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Su: Closed

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James D. Julia, Inc.

James D. Julia, Inc.

BBB ACCREDITATION SINCE 11/05/2003

Customer Review Rating:

33%
67%

Composite Score: