BBB Accredited Business Profile

ComFi.com

ComFi.com

(800) 219-6993

ComFi.com

19 years in business
PO Box 81362
Wellesley, MA 02481-0004
Additional Phone Numbers
  • (617) 861-4107
Additional Email Addresses
  • bbb@comfi.com
BBB File Opened: 08/09/2005
Business Started: 03/01/1998
Business Incorporated: 03/02/1998 in MA
Type of Entity
Corporation
Business Management
  • Ms. Tanya Miller, Financial Manager
Business Category
  • Telephone Pre-Paid Card Sales & Distribution
  • NAICS: Telecommunications Resellers

Service Area
ALABAMA, ALASKA, AMERICAN SAMOA, ARIZONA, ARKANSAS, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, FLORIDA, GEORGIA, GUAM, HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE, MARSHALL ISLANDS, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH CAROLINA, NORTH DAKOTA, NORTHERN MARIANA ISLANDS, OHIO, OKLAHOMA, OREGON, PALAU, PENNSYLVANIA, PUERTO RICO, RHODE ISLAND, SOUTH CAROLINA, SOUTH DAKOTA, TENNESSEE, TEXAS, UTAH, VERMONT, VIRGIN ISLANDS, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING
Number of Employees: 
15
Refund & Exchange Policy: 
The business states their refund & Exchange Policy is as follows; If at any time you are not happy with a phone card purchased online at Comfi.com, we will work hard to remedy the situation.

If you are experiencing technical difficulties with your international calling card – we will gladly contact the provider of your card on your behalf to resolve the issue.

FOR REFILLABLE CALLING CARDS:

You will always have the option to transfer a remaining balance from your calling card to a different type of calling card from a separate calling card provider.

If you purchased a refillable calling card and your PIN number expires –please contact us within 30 days of expiration to restore the balance of your card. We are unable to reactivate cards with PIN numbers that
have been expired for more than thirty days, or were given out free of charge.

If you find that you are not satisfied with your calling card – we will gladly issue a full refund within 30 days of any refillable card purchase if the card’s PIN is unused. Partial refunds may be made on a case-by-case basis within 30 days of purchase, for refillable cards only.

FOR NON-REFILLABLE CALLING CARDS AND PREPAID CELL PHONE REFILLS:

Calling cards that cannot be refilled online and prepaid cell phone refill cards adhere to a strict “NO REFUND” policy and cannot be returned.

ADDITIONAL INFORMATION

Once you make a purchase you are bound to this refund policy regardless of whether your purchase is flagged for verification or not. A purchase which is flagged for verification by our system may be accepted without further verification, at any time, after it is reviewed by a member of our customer service department, if it meets our security requirements. A purchase which is flagged for verification by our system may also be
refunded, at any time, after it is reviewed by a member of our customer service department, if it does not meets our security requirements.

A+

Overview

ComFi.com is an on-line communication company specializing in on-line prepaid phone (calling) cards.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 9:00 AM-9:00 PM
T: 9:00 AM-9:00 PM
W: 9:00 AM-9:00 PM
Th: 9:00 AM-9:00 PM
F: 9:00 AM-9:00 PM
S: 11:00 AM-5:00 PM
Su: Closed


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

ComFi.com

ComFi.com

BBB ACCREDITED SINCE 03/16/2010

Customer Review Rating:

100%

Composite Score: